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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be the friendly face of Toolstation and grow your career with us!
- Qualifications: A warm personality, reliability, and a proactive attitude.
- Other info: Access to training, apprenticeships, and a supportive work environment.
What you\’ll do
Store Assistant in Stratford-Upon-Avon, 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves.
Responsibilities
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
- Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you\’ll bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you\’ll get
Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike.
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Store Assistant (Copy) employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (Copy)
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and check out the layout, products, and vibe. This shows you’re genuinely interested and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help customers and how you’d approach them. Being friendly and proactive is key, so show us you can handle busy times with a smile.
✨Tip Number 3
Be ready to talk about your flexibility! Since the store operates from early morning to late evening, let us know how you can adapt your schedule. Showing commitment to being there when needed will set you apart.
✨Tip Number 4
Don’t forget to highlight your enthusiasm for growth! We love candidates who are eager to learn and develop. Share your career aspirations and how you see yourself growing within Toolstation or the wider Travis Perkins Group.
We think you need these skills to ace Store Assistant (Copy)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
As a Store Assistant, you'll be the friendly face of Toolstation. Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Reliability
Since the role requires early starts and late finishes, be ready to discuss your availability and how you can manage your schedule. Highlight any previous roles where you demonstrated reliability and flexibility, as these traits are crucial for success in this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the company supports career growth. This shows that you're not just looking for a job, but are genuinely interested in growing with Toolstation.