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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer of tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a friendly team focused on customer happiness and personal growth.
- Qualifications: No experience needed, just bring your enthusiasm and commitment to service.
- Other info: Flexible hours with potential for career advancement within the company.
Overview
Store Assistant in Glasgow Anniesland — 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you. This is more than just a store job.
What you’ll do
- Be the friendly face of Toolstation, helping customers find what they need.
- Be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves; it can get hot in summer and chilly in winter.
- Provide excellent service and be prepared to learn everything else; no retail experience is required, just commitment to great service.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Be proactive in selling the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring
- A warm, friendly personality to help maintain high store standards and create a welcoming workplace.
- Reliability, flexibility, and commitment to supporting customers and the team.
- Your energy, enthusiasm, and interpersonal vibe.
What you’ll get
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits we offer include:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and supplies they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable is key, so practice how you would greet and assist customers to make a great first impression.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. Since the role requires early starts and late finishes, emphasising your willingness to adapt to the store's needs will set you apart from other candidates.
✨Tip Number 4
Demonstrate your proactive attitude by thinking of ways you could contribute to the store's success. Whether it's ideas for improving customer engagement or suggestions for stock management, showing initiative can make a strong impression.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Toolstation is looking for in a Store Assistant. Highlight your ability to provide excellent customer service and your willingness to learn, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your reliability, friendly personality, and any relevant experience, even if it's not in retail. If you have experience in customer service or teamwork, be sure to include that.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Toolstation specifically and how you can contribute to their mission of providing great customer service.
Show Your Personality: In both your CV and cover letter, let your personality shine through. Toolstation values a warm and friendly approach, so don’t hesitate to express your enthusiasm for helping customers and being part of a team.
How to prepare for a job interview at TOOLSTATION LTD
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, stocking shelves, and maintaining store cleanliness. Show that you're ready to roll up your sleeves and get stuck in, as this is a hands-on role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in growing with Toolstation and understanding their operations.