Store Assistant

Store Assistant

City of London Full-Time No home office possible
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TOOLSTATION LTD

At a Glance

  • Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
  • Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
  • Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
  • Why this job: Kickstart your career with hands-on experience and growth potential.
  • Qualifications: A positive attitude and commitment to excellent service are all you need.
  • Other info: Flexible hours and a supportive team environment await you.

What you\’ll do

We are looking for candidates who live locally and can easily commute to our store.

New store opening- Wembley.

Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you\\\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

  • You’ll be the friendly face of Toolstation, helping customers find what they need, but you\\\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves!
  • It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
  • No retail experience? No problem! All we ask is that you\\\’re committed to delivering excellent service, and we’ll teach you everything else.
  • Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
  • Provide outstanding service: Whether you\\\’re chatting with customers or staying efficient during busy times, you\\\’ll always offer a great experience.
  • Ask the right questions: Show genuine interest in customers\\\’ projects so you can help them find everything they need to get the job done right.
  • Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What you\\\’ll bring

  • A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
  • Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
  • Your best self: Bring your energy, enthusiasm, and let your personality shine.

What you\\\’ll get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits? We’ve got you covered!

  • 22 days holiday + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme and cycle to work program
  • Save and buy as you earn options
  • 20% discount across all Travis Perkins companies
  • Health and wellbeing support at your fingertips with Aviva Digicare +
  • Financial education, support, and recognition awards
  • Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability

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Store Assistant employer: TOOLSTATION LTD

At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. With a supportive work culture, comprehensive training programmes, and opportunities for career advancement within the Travis Perkins Group, our new Wembley store is the perfect place for those looking to make a meaningful impact while enjoying competitive benefits and a vibrant team atmosphere.
TOOLSTATION LTD

Contact Detail:

TOOLSTATION LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play common scenarios with friends or family to get comfortable with chatting and helping out.

✨Tip Number 3

Be ready to showcase your flexibility! Toolstation values reliability and adaptability, so be prepared to discuss how you've managed different tasks or schedules in the past. Highlight your willingness to roll up your sleeves and get stuck in!

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're keen on joining the Toolstation family. Don’t miss out on this opportunity to kickstart your career with us!

We think you need these skills to ace Store Assistant

Customer Service
Reliability
Flexibility
Teamwork
Communication Skills
Proactivity
Attention to Detail
Positive Attitude
Problem-Solving Skills
Ability to Handle Deliveries
Stock Management
Time Management
Adaptability
Willingness to Learn

Some tips for your application 🫡

Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!

Highlight Your Commitment: Make sure to emphasise your reliability and commitment to excellent customer service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!

Tailor Your Application: Take a moment to tailor your application to the role. Mention how your skills and experiences align with what we’re looking for, especially your enthusiasm for helping customers.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!

How to prepare for a job interview at TOOLSTATION LTD

✨Know the Company

Before your interview, take some time to research Toolstation. Understand their values, what they stand for, and their commitment to customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.

✨Show Your Personality

As a Store Assistant, having a warm and friendly personality is key. During the interview, let your true self shine through! Share personal anecdotes that highlight your positive attitude and how you’ve provided great customer service in the past, even if it’s not from a retail background.

✨Demonstrate Flexibility

Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight your reliability and willingness to adapt to the store's needs. This shows that you’re committed and ready to roll up your sleeves when necessary.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about the training opportunities available or how the company supports career growth. This demonstrates your interest in long-term development and shows that you’re serious about growing with Toolstation.

Store Assistant
TOOLSTATION LTD
Location: City of London
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