At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer of tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Flexible hours available; perfect for students looking to gain experience.
- Why this job: Fast-paced environment with growth potential and a focus on customer happiness.
- Qualifications: No experience needed, just a positive attitude and commitment to service.
Overview
Store Assistant Aintree — 8 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\'re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you\'re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
What you’ll do
- Be the friendly face of Toolstation, helping customers find what they need, and be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves in a busy environment; it can get hot in summer and chilly in winter, but you’ll fit in if you care about doing a good job and providing great customer service.
- No retail experience? No problem! We’ll teach you everything else as long as you’re committed to delivering excellent service.
- Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are valued.
- Provide outstanding service: chat with customers and stay efficient during busy times to offer a great experience.
- Ask the right questions: show genuine interest in customers\\\' projects so you can help them find everything they need to get the job done right.
- Be proactive: sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring
- A warm, friendly personality: help maintain high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you. Flexibility, commitment, and support for customers and team are key.
- Your best self: bring energy, enthusiasm, and let your personality shine.
What you’ll get
Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Store Assistant in Liverpool employer: TOOLSTATION LTD
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Store Assistant in Knowsley, you'll enjoy a supportive work culture with opportunities for career advancement, including pathways to management roles. With competitive benefits like a generous holiday allowance, pension scheme, and discounts across the Travis Perkins Group, we ensure our team members are well taken care of while they help create a positive shopping experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Liverpool
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies we offer will help you engage with customers and provide them with the best possible service.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Whether it's in person or over the phone, showing that you can communicate effectively and warmly will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. Since the role requires early starts and late finishes, highlighting your ability to adapt to different shifts will show that you're a dependable choice for the team.
✨Tip Number 4
Show enthusiasm for growth opportunities within Toolstation. Expressing your interest in advancing your career and taking advantage of training programmes will demonstrate your commitment to the company and its values.
We think you need these skills to ace Store Assistant in Liverpool
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Toolstation is looking for in a Store Assistant. Pay attention to the key responsibilities and required qualities, such as customer service skills and reliability.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the job requirements. Even if you lack retail experience, emphasise your commitment to excellent service and any transferable skills.
Craft a Strong Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Toolstation and how you can contribute to their customer-focused approach.
Showcase Your Availability:Since the role requires flexibility with early starts and late finishes, clearly state your availability in your application. This will demonstrate your commitment and willingness to meet the store's needs.
How to prepare for a job interview at TOOLSTATION LTD
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your energy shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions that assess your willingness to handle various tasks, such as stocking shelves or managing deliveries. Show that you're ready to roll up your sleeves and get involved.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you understand how you can contribute to Toolstation's success.
