At a Glance
- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Experience in retail management and a passion for team development.
- Other info: Dynamic work environment with plenty of growth opportunities within the Travis Perkins Group.
The predicted salary is between 28800 - 43200 £ per year.
Store Manager in Scarborough
40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
What you’ll do:
- Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
- Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession.
- Making sure your customers leave the branch with everything that they need for the job.
- Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring:
- Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
- Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer Focus. Ensure the customer remains at the heart of everything you do.
- Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility. Be there when your team need you, understand priorities and plan effectively.
- Yourself. Bring your whole self to work and let your true personality shine through.
What you’ll get:
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you’ll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
About Toolstation:
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply:
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Scarborough employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Scarborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Store Manager, you'll be leading a team focused on delivering outstanding customer experiences. Think of examples from your past where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your leadership style! Toolstation is looking for someone who can inspire and motivate a team. Be prepared to discuss how you’ve developed high-performing teams in the past and how you plan to create a fun and engaging work environment.
✨Tip Number 4
Don’t forget to ask questions! Interviews are a two-way street. Prepare some thoughtful questions about the role, the team, and the company’s future. This shows that you’re not just interested in the job, but also in how you can contribute to Toolstation's success.
We think you need these skills to ace Store Manager in Scarborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and team leadership. We love seeing how your past roles have prepared you to deliver outstanding customer service and lead a team effectively.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so share what makes you unique and how you can contribute to our fun working environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you inspired others or turned challenges into successes, as this will demonstrate your capability to lead at Toolstation.
✨Emphasise Customer Focus
Toolstation places a strong emphasis on customer service. Be ready to discuss how you've ensured a great customer experience in previous roles. Share stories that highlight your commitment to putting customers first and how you’ve trained your team to do the same.
✨Be Ready to Get Your Hands Dirty
The job isn't just about managing; it's about mucking in too! Be prepared to talk about times when you've rolled up your sleeves and helped out on the shop floor. This shows that you're not afraid of hard work and are willing to support your team in any way necessary.