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- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and career development opportunities.
- Other info: Access to training programmes and a fun, engaging work environment.
- Why this job: Be part of a dynamic team and grow your career in retail with us.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager in Royston, 40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What you'll do:
- Delivering an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Deliver great service and ensure your team provides a great customer experience, delivering sales through service.
- Muck in and help the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Inspire and encourage a positive mindset, building a culture of feedback, praise, and recognition.
- Build relationships and ensure your team gets the development they need, supporting future business growth and succession.
- Lead from the front, coaching, motivating, and engaging your team to create a great place to work.
- Maintain great product availability and high branch standards.
What you'll bring:
- Knowledge of developing high performing and engaged retail teams.
- Hard work and passion for leading a team to deliver sales through superb customer service.
- A love of teamwork and willingness to get hands dirty.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results, coaching your team to deliver.
- Flexibility to understand priorities and plan effectively.
- Yourself, bringing your whole self to work and letting your true personality shine through.
What you'll get:
- Opportunities to be yourself and bring your personality and potential to work.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Toolstation: We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies and an integral part of Travis Perkins plc. Our store expansion programme means we always have opportunities for ambitious people who want to grow with us.
To apply: If you're interested, take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for advancement without discrimination.
Store Manager in Royston employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Royston
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Toolstation's website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding customer experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show your leadership style! As a Store Manager, you'll be leading a team. Think about how you motivate and inspire others. Prepare to discuss your approach to coaching and developing team members, as this will be key in your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Store Manager in Royston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and team management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun working environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Manager at Toolstation entails. Familiarise yourself with their customer service ethos and daily operations. This will help you demonstrate how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led and motivated teams in the past. Highlight your ability to inspire others and create a positive work environment, as this is crucial for the role.
✨Demonstrate Customer Focus
Prepare to talk about how you prioritise customer satisfaction. Share stories that illustrate your commitment to delivering great service and how you've handled challenging situations to ensure customers leave happy.
✨Emphasise Flexibility and Resilience
Toolstation values resilience and adaptability. Be prepared to discuss times when you've had to adjust your plans or overcome obstacles. Show them that you're ready to tackle whatever challenges come your way.