Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
- Other info: Great opportunities for career growth within a supportive environment.
Retail Supervisor in Gloucester Woodrow Way, 25 hours per week.
At Toolstation, we’re interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role; it’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter, but if you take real pride in what you and the team do, our customers will notice and love us even more.
Day‑to‑Day:
- Supporting: stand in for the Store Manager in their absence, motivate and engage the team, and coach the team to grow sales and achieve targets.
- Mucking in: check and unpack deliveries, stock shelves, clean the branch and put orders together.
- Delivering great service: provide a great customer experience with a smile on your face, no matter how busy you are, and coach the team to do the same.
- Asking questions and building relationships: ensure customers leave the branch with everything they need.
- Building a fun working environment: maintain product availability and high branch standards, and make sure the branch is a place everyone loves to work.
What You’ll Bring:
- Hard work and passion: you don’t need retail experience. Focus on delivering great service and we’ll teach you the rest.
- A love of teamwork: be happy to muck in and get your hands dirty.
- A positive attitude: ensure customers have a great experience while in our branch.
- Reliability: be there when we need you, be flexible and fun to be around.
- Yourself: bring your whole self to work and let your true personality shine through.
What You’ll Get:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family‑friendly policies around maternity, paternity, adoption and surrogacy
We’re one of Britain’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Trade, home improvers and self‑builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
To Apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's website and social media. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to the team.
✨Tip Number 3
Show your personality! Toolstation wants someone who can bring their true self to work. Don’t be afraid to let your enthusiasm shine through during the interview – it’s all about making that fantastic first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Highlight Teamwork Skills: Since we value teamwork, make sure to mention any experiences where you've worked well with others. Whether it’s in a job, school project, or even sports, we love to see how you can muck in and support your teammates.
Focus on Customer Service: We’re all about delivering great service, so share any relevant experiences where you’ve gone above and beyond for customers. This could be from previous jobs, volunteering, or even helping friends and family!
Apply Through Our Website: To make things easy for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Retail Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Even if you don’t have direct retail experience, think about times when you’ve provided excellent service in other roles.
✨Demonstrate Team Spirit
Toolstation values teamwork, so be ready to discuss how you work well with others. Share specific instances where you’ve motivated a team or contributed to a positive working environment. Highlighting your ability to 'muck in' will resonate well with the interviewers.
✨Bring Your Personality
Don’t be afraid to let your true self shine through during the interview. Toolstation wants someone who can bring a positive attitude and fun energy to the team. Be authentic, and let them see why you’d be a great fit for their culture.
