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For Companies At a Glance
- Tasks: Lead a team, ensure great customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Other info: Dynamic work environment with plenty of growth opportunities.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed; just bring passion and a positive attitude.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Retail Supervisor in Folkestone Park Farm Road
12 month Fixed Term Contract
30 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You\’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day responsibilities
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you\’ll bring
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of team work. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through
What you\’ll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you\’ll receive some of the best benefits in retail.
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Retail Supervisor employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll be the face of Toolstation. Think about how you can create a fantastic experience for customers and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Be prepared to talk teamwork! Toolstation values collaboration, so think of times when you've worked well with others. Share how you’ve motivated a team or tackled challenges together – it’ll show you’re a great fit for their environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a simple way to express your appreciation and keep yourself fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can fit into our fun working environment. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with the job description, even if they’re not from retail. We love seeing how your background can bring something special to our team!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit. Avoid fluff and focus on what really matters – your passion for delivering great service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Team Spirit
As a Retail Supervisor, teamwork is key. Be prepared to share examples of how you've worked well in a team or motivated others in previous roles. Highlighting your ability to muck in and support your colleagues will resonate well with the interviewers.
✨Demonstrate Customer Focus
Since delivering great service is a big part of the role, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to providing an excellent customer experience.
✨Bring Your Personality
Toolstation values authenticity, so don’t be afraid to let your true self shine through. Be positive and approachable during the interview. A friendly attitude can make a lasting impression and show that you’d fit right into their fun working environment.