At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Flexible hours and a dynamic work environment await you!
- Why this job: Be part of a supportive team and grow your career with us.
- Qualifications: Experience as a keyholder or supervisor is preferred but not essential.
The predicted salary is between 24000 - 30000 € per year.
Senior Store Assistant (keyholder) in Hereford Holmer Road. 25 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job.
You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
Key Responsibilities and Expectations- Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
- A friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: you’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We’re one of the UK’s fastest-growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Equal Opportunity Statement: Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
To apply, visit www.toolstationjobs.com or simply hit apply.
Senior Store Assistant - Keyholder in Hereford employer: TOOLSTATION LTD
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Hereford, our fast-paced work environment offers numerous opportunities for career advancement, with many of our managers starting from the shop floor. With a supportive culture, comprehensive training programmes, and a range of benefits including generous holiday allowance and discounts, Toolstation is an excellent place to build a rewarding career while making customers happy.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Hereford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can provide outstanding service. Role-play common customer scenarios with a friend to get comfortable with asking the right questions and offering solutions.
✨Tip Number 3
Show off your flexibility! Be ready to discuss times when you've adapted to changes or taken on extra responsibilities. Highlighting your reliability and willingness to step up will resonate well with the hiring team, especially for a keyholder role.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're proactive and keen to join the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Store Assistant - Keyholder in Hereford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to show us how you can bring energy and enthusiasm to the role.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if you've been a keyholder or supervised a team before. We’re looking for accountability and reliability, so share examples that demonstrate these qualities.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining Toolstation and growing with us.
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Senior Store Assistant at Toolstation. Familiarise yourself with their customer service approach and how they value teamwork. This will help you demonstrate that you're not just looking for any job, but that you're genuinely interested in contributing to their mission.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handled challenging situations and what you learned from them. This will show that you have the right attitude and skills for the job.
✨Demonstrate Reliability and Flexibility
Toolstation values reliability and flexibility, so be prepared to talk about times when you've stepped up in previous roles. Whether it was covering for a colleague or managing a busy shift, share those stories to highlight your commitment and accountability. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team culture, or how success is measured in the role. This shows that you're not only interested in the position but also in growing with the company. Plus, it gives you a chance to see if Toolstation is the right fit for you!
