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- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed, just a passion for teamwork and great service.
- Other info: Access to training programmes and career growth opportunities within the Travis Perkins Group.
The predicted salary is between 24000 - 36000 £ per year.
Retail Supervisor in Coventry Binley • 30 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day:
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring:
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What you’ll get:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Coventry employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and customer service skills. Role-play scenarios with friends or family to get comfortable with handling different customer situations.
✨Tip Number 3
Show your passion for teamwork! Toolstation values a love of teamwork, so be ready to share examples of how you've worked well with others in the past. Highlight your ability to motivate and engage a team, as this is key to the role.
✨Tip Number 4
Apply through our website! We want to see your application come through www.toolstationjobs.com. It’s the best way to ensure your details land directly in front of the hiring team. Plus, it shows you're proactive and keen to join us!
We think you need these skills to ace Retail Supervisor in Coventry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can fit into our fun working environment. Don’t be afraid to show us what makes you unique!
Highlight Teamwork Skills: Since this role is all about teamwork, make sure to mention any experiences where you've worked well with others. We love candidates who are ready to muck in and support their teammates, so share those stories!
Focus on Customer Service: Remember, delivering great service is key! In your application, talk about any past experiences where you’ve gone above and beyond for customers. We want to know how you can help us keep our customers happy!
Apply Through Our Website: We encourage you to apply directly through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Team Spirit
As a Retail Supervisor, teamwork is key. Be prepared to share examples of how you've worked well in a team or motivated others in previous roles. Highlighting your ability to muck in and support your colleagues will resonate well with the interviewers.
✨Demonstrate Customer Focus
Since delivering great service is crucial, think of specific instances where you went above and beyond for a customer. Whether it’s resolving an issue or creating a memorable experience, sharing these stories will illustrate your commitment to customer satisfaction.
✨Bring Your Personality
Toolstation values authenticity, so don’t be afraid to let your true self shine through during the interview. Share your passions and interests, and show how your positive attitude can contribute to a fun working environment. Remember, they want to see the real you!