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- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, discounts, training opportunities, and career progression.
- Other info: Great opportunities for growth within a supportive team environment.
- Why this job: Be the friendly face of Toolstation and make a real impact on customer experiences.
- Qualifications: A positive attitude and commitment to excellent service are all you need.
The predicted salary is between 10 - 12 £ per hour.
Store Assistant in Bishop Auckland, 20 hours per week. The store is open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we focus on growing our people. Many managers began as Store Assistants and now run their own stores or oversee operations. If you want a fast‑paced role with an employee‑focused retailer that is passionate about making customers happy, this could be the perfect fit for you.
You’ll be the friendly face of Toolstation, helping customers find what they need. You’ll also be hands‑on with deliveries, warehouse tasks and stocking shelves. Be prepared to roll up your sleeves – it can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit in. No retail experience? No problem – all we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: handle deliveries, unpack stock, keep the store clean and prepare orders.
- Provide outstanding service: chat with customers, stay efficient during busy times and always offer a great experience.
- Ask the right questions: show genuine interest in customers’ projects to help them find everything they need to get the job done right.
- Be proactive: sell the benefits of Toolstation Club and Trade Accounts and sign customers up for great deals and competitive prices.
What you’ll bring:
- A warm, friendly personality: help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you.
- Flexibility, commitment and support for your customers and team are key.
- Your best self: bring energy, enthusiasm and let your personality shine.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle‑to‑work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva DigiCare
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
About Toolstation:
We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self‑builders alike. Our store expansion and diversity within the Group mean there are always exciting opportunities for ambitious individuals to grow.
How to Apply:
Take a look at www.toolstationjobs.com or simply hit apply when you’re ready. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant in Bishop Auckland employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Bishop Auckland
✨Tip Number 1
Get to know the company! Before your interview, check out Toolstation's website and social media. Familiarise yourself with their values and what they stand for. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and how you'd answer them. Focus on your customer service skills and any experiences where you've gone above and beyond. We want to hear your stories!
✨Tip Number 3
Dress the part! Even if it's a casual role, looking smart can make a great first impression. Show that you care about the opportunity and are ready to roll up your sleeves and get stuck in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Store Assistant in Bishop Auckland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can connect with customers and create a positive atmosphere in the store.
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to delivering excellent service. We’re looking for team players who are flexible and ready to support both customers and colleagues, so share any relevant experiences that showcase these qualities.
Be Proactive in Your Approach: In your application, mention how you can take initiative, whether it’s helping customers find what they need or promoting Toolstation Club benefits. Show us that you’re not just about getting the job done, but also about enhancing the customer experience.
Apply Through Our Website: We encourage you to apply directly through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate – hit that apply button when you’re ready!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Role Inside Out
Before your interview, make sure you understand what a Store Assistant does at Toolstation. Familiarise yourself with the tasks mentioned in the job description, like handling deliveries and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since you'll be the friendly face of Toolstation, it's crucial to demonstrate your warm personality during the interview. Practice how you would engage with customers and handle their queries. Think of examples from your past experiences where you've provided great service or worked well in a team.
✨Be Ready for Flexibility Questions
Given the store's hours, be prepared to discuss your availability and flexibility. Toolstation values reliability, so think about how you can showcase your commitment to being there when needed. Share any previous experiences where you adapted to changing schedules or took on extra responsibilities.
✨Express Your Enthusiasm for Growth
Toolstation is all about growing their people, so let them know you're eager to learn and advance. Talk about your career aspirations and how you see yourself fitting into their team long-term. Mention any interest in training opportunities or roles within the wider Travis Perkins Group to show you're serious about your future with them.