At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Travis Perkins, a leading retail company with a focus on teamwork and growth.
- Benefits: Enjoy 22 days holiday, discounts, pension scheme, and extensive training opportunities.
- Other info: Great career progression opportunities and a supportive culture.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager in Ashington, 40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day-to-day
- Delivering great service. Ensuring your team provides a great customer experience, delivering sales through service.
- Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition. Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession.
- Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key. Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring
- Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
- Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer Focus. Ensure the customer remains at the heart of everything you do.
- Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility. Be there when your team need you, understand priorities and plan effectively.
- Yourself. Bring your whole self to work and let your true personality shine through.
What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you'll receive some of the best benefits in retail.
The benefits include: 22 days of holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Equal Opportunity
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Ashington employer: TOOLSTATION LTD
At Travis Perkins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Ashington where every team member is valued and encouraged to grow. As a Store Manager, you'll not only lead a dedicated team but also enjoy comprehensive training through our Toolstation Academy, competitive benefits including generous holiday allowances and discounts, and the opportunity to shape your career path within a supportive environment that champions diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ashington
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an outstanding customer proposition, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your leadership style! Prepare to discuss how you've motivated and developed teams in the past. Think about specific instances where you inspired your team to achieve great results, as this will resonate well with the hiring managers.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest in the role and helps you understand if the company is the right fit for you. Ask about their training programmes or how they support career growth – it’s a win-win!
We think you need these skills to ace Store Manager in Ashington
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that to the Store Manager role. Don’t be afraid to show us what makes you unique!
Highlight Your Experience:Make sure to showcase your track record in retail management. We love seeing examples of how you've developed high-performing teams and delivered outstanding customer service. Use specific examples to make your application stand out!
Tailor Your Application:Read the job description carefully and tailor your application to match. We’re looking for someone who can inspire and lead a team, so highlight any relevant experiences that demonstrate your leadership skills and customer focus.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Manager role. Familiarise yourself with the day-to-day responsibilities like managing deliveries, stocking shelves, and leading a team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led and motivated teams in the past. Think about times when you inspired your team or improved customer service. This is your chance to demonstrate your ability to create a positive working environment and drive results.
✨Emphasise Customer Focus
Since delivering outstanding customer service is key, come ready with examples of how you've put customers at the heart of your previous roles. Share stories that highlight your commitment to ensuring customers leave satisfied and how you’ve trained your team to do the same.
✨Prepare for Flexibility Questions
Given the varied hours and tasks involved, be ready to discuss how you manage flexibility in your work. Think about how you've adapted to changing priorities or handled unexpected challenges in the past. This will show that you can thrive in a dynamic retail environment.
