At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Other info: Dynamic work environment with plenty of growth opportunities.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed, just a passion for teamwork and great service.
The predicted salary is between 24000 - 30000 € per year.
Retail Supervisor in Wokingham, 30 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers and support the Store Manager, but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. It can be hot in the summer and cold in the winter, but if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day:
- Supporting: Standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships: Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment: Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring:
- Hard work and passion: You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork: Be happy to muck in and get your hands dirty.
- A positive attitude: Make sure that our customers have a great experience while in our branch.
- Reliability: Be there when we need you, be flexible and fun to be around.
- Yourself: Bring your whole self to work and let your true personality shine through.
What you’ll get:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Wokingham employer: Toolstation Limited
At Toolstation, we pride ourselves on being more than just a retail employer; we are a community that fosters growth and development. Located in Wokingham, our supportive work culture encourages you to bring your true self to work while providing extensive training through our Toolstation Academy. With competitive benefits including 22 days of holiday, a company pension scheme, and discounts across the Travis Perkins Group, we ensure that our employees feel valued and have ample opportunities to advance their careers in a dynamic and fun environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and customer service skills. Role-play scenarios with friends or family to get comfortable with handling different customer situations.
✨Tip Number 3
Show your passion for teamwork! Toolstation values a positive attitude and a love for working together. Be ready to share examples of how you've collaborated with others in the past and how you can motivate a team to achieve great results.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're proactive and keen to join the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Supervisor in Wokingham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This will help us see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your writing is easy to read and gets straight to the good stuff. Avoid fluff and focus on what really matters!
Apply Through Our Website:We encourage you to apply through our website at www.toolstationjobs.com. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Retail Supervisor does at Toolstation. Familiarise yourself with the daily tasks like checking deliveries and providing great customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Team Spirit
Since teamwork is key in this position, be prepared to share examples of how you've worked well in a team before. Highlight any experiences where you motivated others or contributed to a positive work environment. Toolstation values a fun and engaging atmosphere, so let that shine through!
✨Bring Your Personality
Toolstation wants you to be yourself, so don’t hold back! Be genuine and let your personality come through during the interview. Share your passion for delivering great service and how you can connect with customers. A positive attitude goes a long way!
✨Prepare Questions
Have a few questions ready to ask your interviewer about the company culture, training opportunities, or what success looks like in the role. This shows your interest in growing with Toolstation and helps you gauge if it’s the right fit for you.
