At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a dynamic retailer focused on customer satisfaction.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Other info: Enjoy a supportive environment with training and advancement opportunities.
- Why this job: Be the friendly face of Toolstation and grow your career with us.
- Qualifications: Experience in retail or supervisory roles is preferred but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Senior Store Assistant (keyholder) in Weston-super-Mare, 20 hours per week.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
Be proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short‑term supervisory cover when needed.
What you'll bring:
- A friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: You’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you'll get:
Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Weston-super-Mare employer: Toolstation Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Weston-super-Mare, our store offers a dynamic work environment where you can take on keyholder responsibilities while enjoying a supportive culture that encourages career advancement through training and opportunities within the wider Travis Perkins Group. With competitive benefits, including a generous holiday allowance and discounts across various retailers, joining our team means becoming part of a community dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Weston-super-Mare
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can provide outstanding service. Role-play common customer scenarios with a friend to get comfortable with asking the right questions and offering solutions.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you've adapted to different situations in past roles. Whether it’s managing early starts or late finishes, demonstrating your reliability and commitment will make you stand out as a keyholder candidate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Toolstation family. Plus, it’s super easy to do!
We think you need these skills to ace Senior Store Assistant - Keyholder in Weston-super-Mare
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if you've been a keyholder or supervised a team before. We love seeing how your past roles can help you succeed with us at Toolstation!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Senior Store Assistant (Keyholder) at Toolstation entails. Familiarise yourself with the responsibilities like managing deliveries, stocking shelves, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience in providing great service. Think of examples where you've gone above and beyond for customers or helped a team member. Highlighting your friendly personality and ability to create a positive atmosphere will resonate well with the interviewers.
✨Demonstrate Reliability and Flexibility
Toolstation values reliability and flexibility, so come ready to share instances where you've shown these traits. Whether it’s stepping up during busy times or being available for early starts and late finishes, showing that you can be counted on will make you a strong candidate.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also gives you insight into whether the company culture aligns with your values.
