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For Companies At a Glance
- Tasks: Lead a team, deliver outstanding customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and access to training programmes.
- Why this job: Grow your career in retail while making a real impact on your team and customers.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do
- Delivering an outstanding customer proposition.
- Managing the Branch while serving customers, checking deliveries, picking items from the warehouse and stocking shelves.
- Delivering great service and ensuring your team provides a great customer experience, delivering sales through service.
- Helping the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Making sure your team gets the development they need, supporting future business growth and succession.
- Coaching, motivating and engaging your team to create a great place to work where engagement is key.
- Maintaining great product availability and high branch standards.
What you’ll bring
- Be proud of your track record in developing high performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork and passion for developing future leaders.
- Ensure the customer remains at the heart of everything you do.
- Relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility to be there when your team needs you, understand priorities and plan effectively.
- Bring your whole self to work and let your true personality shine through.
What you’ll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. You’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you’ll receive some of the best benefits in retail, including 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Wembley employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Wembley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your interview to demonstrate your commitment to great service.
✨Tip Number 3
Show off your leadership style! As a Store Manager, you'll be leading a team, so think about how you inspire and motivate others. Prepare to discuss your approach to coaching and developing team members, as well as how you create a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Toolstation and ready to take the next step in your career with us.
We think you need these skills to ace Store Manager in Wembley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about leading a team and delivering great service.
Tailor Your CV: Make sure your CV highlights your experience in managing teams and delivering results. We love seeing specific examples of how you've inspired others or improved customer experiences, so don’t hold back!
Be Yourself: We value authenticity, so let your personality come through in your application. Share what makes you unique and how you can contribute to our fun working environment at Toolstation.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Manager at Toolstation entails. Familiarise yourself with their customer service ethos and how they operate day-to-day. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading and motivating teams. Think of specific examples where you've inspired your team or improved performance. Highlight how you can create a positive working environment and develop future leaders, as this is key for Toolstation.
✨Demonstrate Customer Focus
Toolstation places a strong emphasis on customer service. Be ready to share instances where you've gone above and beyond for customers. Discuss how you ensure that customer needs are met and how you encourage your team to do the same.
✨Emphasise Flexibility and Teamwork
The role requires a hands-on approach, so be ready to talk about times when you've mucked in with your team. Show that you're adaptable and willing to take on various tasks, from checking deliveries to stocking shelves, while maintaining high standards in the branch.
