At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Exciting growth opportunities within Toolstation and the wider Travis Perkins Group.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: Bring your friendly personality, reliability, and enthusiasm to the team.
The predicted salary is between 20000 - 25000 £ per year.
Senior Store Assistant (keyholder) - Swansea Enterprise Park
20 hours per week • 3 months fixed term contract.
Store hours: 7 AM to 8 PM - you must manage early starts and late finishes.
What you'll do
- Friendly face of Toolstation, helping customers find what they need.
- Hands on with deliveries, warehouse tasks, and stocking shelves.
- Accountable for supporting colleagues to deliver a great customer experience, including key holder or supervisory responsibilities.
- Handling deliveries, unpacking stock, keeping the store clean, and preparing orders.
- Providing outstanding service during busy times.
- Asking the right questions and showing genuine interest in customers' projects.
- Being proactive: selling the benefits of Toolstation Club and Trade Accounts, signing customers up.
- Keyholder duties: opening and closing the store, assigning daily tasks to the team and providing short term supervisory cover when needed.
- What you'll bring
- A friendly personality - help maintain our high store standards and create a welcoming workplace.
- Reliability - be there when we need you. Flexibility, commitment and support for customers and team are key.
- Accountability - you've taken charge in a previous role and are happy to step up when needed.
- Your best self - bring your energy, enthusiasm and let your personality shine.
- What you'll get
Why Join Us?
At Toolstation, your career is in your hands.
You'll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group.
We'll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips - Aviva Digicare+
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
- About Toolstation
We're one of the UK's fastest-growing multi-channel retailers of tools, accessories and building supplies.
As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts and self-builders alike.
Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
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Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Wales employer: Toolstation Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Manchester Trafford, our store offers a dynamic work environment where you can start as a Store Assistant and potentially advance to managerial roles within the Travis Perkins Group. With comprehensive training, generous benefits including a company pension scheme, and a supportive culture that prioritises customer satisfaction, Toolstation is an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Wales
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Senior Store Assistant - Keyholder in Wales
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Toolstation Limited:Don’t forget to personalise your application for Toolstation Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Toolstation Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Toolstation Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Toolstation Limited and contribute positively during your temporary stint.
