At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store tasks.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, a bonus scheme, and a 20% discount across all companies.
- Other info: Great opportunities for career growth and training through our Toolstation Academy.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Bring a friendly personality, reliability, and a proactive attitude.
The predicted salary is between 20000 - 25000 € per year.
What you’ll do
- You'll be the friendly face of Toolstation, helping customers find what they need.
- You'll also be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short-term supervisory cover when needed.
Work hours: 20 hours per week, open from 7 AM to 8 PM. You must be able to manage early starts and late finishes. We look for candidates who live locally and can easily commute to our store.
What you’ll bring
- A friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: You’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get
- At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group.
- We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Financial education, support, and recognition awards
- Health and wellbeing support at your fingertips with Aviva Digicare + Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant (keyholder) in Surrey employer: Toolstation Limited
At Toolstation, we pride ourselves on being an excellent employer, offering a vibrant work culture where your contributions are valued and recognised. With a strong focus on employee growth, we provide ample opportunities for career advancement within our expanding network, supported by comprehensive training programmes and a generous benefits package including 22 days holiday, a pension scheme, and discounts across the Travis Perkins Group. Join us in a role that not only allows you to engage with customers but also empowers you to take on key responsibilities and make a real impact in your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant (keyholder) in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can create a great experience for customers. Role-play common scenarios with friends or family to get comfortable with chatting and helping out.
✨Tip Number 3
Show off your proactive side! During the interview, share examples of times you've taken charge or gone above and beyond in previous roles. This will highlight your reliability and accountability, which are key for a keyholder position.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're keen on joining the Toolstation family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Senior Store Assistant (keyholder) in Surrey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to highlight your relevant experience and skills. Focus on how your past roles have prepared you for the responsibilities of a Senior Store Assistant, especially in customer service and teamwork.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Toolstation Limited
✨Show Your Friendly Side
As a Senior Store Assistant, being the friendly face of Toolstation is key. During your interview, make sure to showcase your warm personality and ability to connect with customers. Practice some common customer service scenarios to demonstrate how you would handle various situations with a positive attitude.
✨Demonstrate Reliability and Accountability
Reliability is crucial for this role, especially since you'll be trusted with keyholder responsibilities. Be prepared to discuss examples from your past where you've taken charge or stepped up when needed. This will show that you can be counted on in a busy store environment.
✨Be Proactive and Engaging
Toolstation values proactive team members who can engage customers effectively. Think about how you can ask the right questions to understand customer needs better. In your interview, share ideas on how you would promote Toolstation Club and Trade Accounts to enhance customer experience.
✨Highlight Your Flexibility and Commitment
With varied working hours, flexibility is essential. Make sure to express your willingness to manage early starts and late finishes. Share any previous experiences where you've demonstrated commitment to your role, as this will resonate well with the hiring team looking for dependable candidates.
