At a Glance
- Tasks: Lead and inspire a retail team while delivering exceptional customer service.
- Company: Join Toolstation, a dynamic company focused on developing future leaders.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and career development opportunities.
- Other info: Flexible role with travel across South London and extensive training support.
- Why this job: Make a real impact in a fun, engaging environment while growing your career.
- Qualifications: Experience in retail management and a passion for teamwork and customer focus.
The predicted salary is between 30000 - 40000 € per year.
What you’ll do:
- Store Manager Designate in South London covering stores from Putney to Battersea, 40 hours per week.
- Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
- You’ll work across different stores within the region building up valuable experience.
- You’ll need to be flexible to move to locations where we need the most support and as such you’ll be a true ‘hands on’ team player, building critical management skills in a field based multi-site role.
Day-to-day:
- Delivering great service. Ensuring your team provides a great customer experience, delivering sales through service.
- Mucking in. Helping the team get the job done, checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Asking questions and building relationships. Making sure your team gets the development they need, supporting future business growth and succession.
- Making sure your customers leave the branch with everything that they need for the job.
- Leading. From the front, coaching, motivating and engaging your team and creating a great place to work where engagement is key.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring:
- Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
- Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer focus. Ensure the customer remains at the heart of everything you do.
- Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility. Be flexible and happy to travel to where we need you most within your region. You’ll need a driving licence and the use of a car (except London). You’ll travel extensively at times and might be expected to work away from home on occasions.
- Yourself. Bring your whole self to work and let your true personality shine through.
What you’ll get:
- 22 days’ holidays + Bank Holidays
- Company pension scheme
- Life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards and discounts at over 1000 other retailers
Store Manager Designate employer: Toolstation Limited
At Toolstation, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Store Manager Designate in South London, you'll enjoy a supportive environment with access to our Toolstation Academy for continuous development, alongside competitive benefits such as 22 days of holiday, a company pension scheme, and discounts across the Travis Perkins Group. Join us to lead a dynamic team, inspire others, and build a rewarding career in retail while making a positive impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. This will help you understand their values and how you can fit in, making it easier to show them why you're the perfect Store Manager Designate.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or tackled challenges head-on. Be ready to share these experiences during your interview to demonstrate your hands-on approach and customer focus.
✨Tip Number 3
Show off your flexibility! Since the role requires moving between stores, be prepared to discuss your adaptability. Share examples of how you've successfully managed change in previous roles to highlight your resilience.
✨Tip Number 4
Don’t forget to ask questions! Engaging with your interviewers shows your interest in the role and helps you learn more about the team dynamics. Plus, it’s a great way to demonstrate your commitment to building relationships.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for retail and team leadership shine through in your application. We want to see how dedicated you are to delivering great customer service and developing future leaders.
Tailor Your CV:Make sure your CV highlights your experience in managing teams and delivering results. We love seeing specific examples of how you've inspired and motivated others, so don’t hold back!
Be Yourself:We value authenticity, so let your true personality come through in your application. Share what makes you unique and how you can contribute to our fun working environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Manager Designate role. Familiarise yourself with the responsibilities, such as delivering great service and leading a team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since this role requires a hands-on team player, be ready to share examples of how you've successfully worked in teams before. Highlight instances where you've inspired others or contributed to a positive work environment. This will resonate well with the interviewers looking for someone who can build a strong team culture.
✨Prepare for Flexibility Questions
Given the need for flexibility in this role, think about times when you've adapted to changing circumstances or taken on different responsibilities. Be prepared to discuss your willingness to travel and support various locations, as this is key to succeeding in the position.
✨Emphasise Customer Focus
The customer is at the heart of everything, so come armed with examples of how you've prioritised customer service in your previous roles. Discuss how you've ensured customers leave satisfied and how you plan to maintain high branch standards while keeping the team engaged and motivated.
