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For Companies At a Glance
- Tasks: Lead a new store, inspire your team, and deliver exceptional customer service.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, a bonus scheme, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Access to training through Toolstation Academy and a fun working atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
What you\’ll do
We are looking for an experienced store manager to work at our Tooting, Brixton & Balham sites so please ensure you are able to commute to these locations. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day-to-day
Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you\’ll bring
Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
Customer Focus. Ensure the customer remains at the heart of everything you do.
Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
Flexibility. Be there when your team need you, understand priorities and plan effectively.
Yourself. Bring your whole self to work and let your true personality shine through.
What you\’ll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you\’ll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Store Manager employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Toolstation's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading a team and delivering outstanding customer service – that's what they want to hear!
✨Tip Number 3
Show your passion for teamwork! During the interview, share examples of how you've motivated and inspired your team in the past. Toolstation loves candidates who can muck in and create a fun working environment.
✨Tip Number 4
Don’t forget to ask questions! This shows you're engaged and keen to learn more about the role. Ask about their training programmes or how they support career growth – it’ll make you stand out as a candidate who’s ready to grow with them.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about leading a team and delivering great service.
Be Specific: Use specific examples from your past experiences to highlight your skills. Whether it’s managing a team or handling customer queries, we love seeing how you've made an impact in previous roles. It helps us understand how you can contribute to our team!
Tailor Your Application: Make sure to tailor your application to the Store Manager role at Toolstation. Mention how your experience aligns with our values and the responsibilities outlined in the job description. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Toolstation Limited
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated teams in the past, dealt with challenges, and created a positive work environment. This will demonstrate that you can inspire others and drive results.
✨Emphasise Customer Focus
Toolstation places a strong emphasis on customer service. Be ready to talk about how you've previously ensured a great customer experience. Use examples that highlight your ability to put customers first and how you’ve trained your team to do the same.
✨Prepare for Practical Scenarios
Expect to face situational questions during your interview. Think about scenarios where you had to 'muck in' and get hands-on with tasks. Prepare to discuss how you would handle deliveries, stock management, and maintaining branch standards while keeping the team engaged.