Store Keyholder & Customer Champion — Growth Path
Store Keyholder & Customer Champion — Growth Path

Store Keyholder & Customer Champion — Growth Path

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, manage deliveries, and supervise team tasks in a vibrant retail environment.
  • Company: Leading multi-channel retailer in Eltham with a focus on customer service.
  • Benefits: 22 days holiday, bonus scheme, and career growth opportunities.
  • Why this job: Join a friendly team and develop your skills while making a real impact.
  • Qualifications: Experience in a supervisory role and a passion for customer service.
  • Other info: Exciting growth path within the Travis Perkins Group awaits you!

The predicted salary is between 24000 - 36000 £ per year.

A leading multi-channel retailer in Eltham is seeking a customer-oriented individual for a hands-on role. You will assist customers, manage deliveries, and uphold store standards while supervising team tasks. The ideal candidate is friendly, reliable, and has experience in a supervisory position.

Join us for benefits like 22 days of holiday, a bonus scheme, and career growth opportunities within the Travis Perkins Group.

Store Keyholder & Customer Champion — Growth Path employer: Toolstation Limited

As a leading multi-channel retailer in Eltham, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With generous benefits such as 22 days of holiday, a bonus scheme, and clear pathways for career advancement within the Travis Perkins Group, we are committed to your professional growth and well-being. Join us and be part of a team that values customer service excellence and teamwork.
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Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Keyholder & Customer Champion — Growth Path

Tip Number 1

Get to know the company! Research the retailer's values and culture so you can show how you fit in. When you walk in for that interview, you'll be able to chat about what makes them tick.

Tip Number 2

Practice your customer service skills! Since this role is all about being a Customer Champion, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories!

Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the role and are ready to represent the brand.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Store Keyholder & Customer Champion — Growth Path

Customer Service
Team Supervision
Delivery Management
Store Standards Maintenance
Reliability
Friendly Demeanour
Supervisory Experience
Communication Skills

Some tips for your application 🫡

Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly and reliable nature.

Demonstrate Leadership Skills: Since this role involves supervising team tasks, it's important to mention any previous supervisory experience. We love to see how you've led a team or managed responsibilities, so don’t hold back on those details!

Tailor Your Application: Take a moment to customise your application for this specific role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for, so make it personal and relevant!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Toolstation Limited

Know the Company Inside Out

Before your interview, make sure you research the retailer thoroughly. Understand their values, products, and customer service approach. This will help you demonstrate your enthusiasm for the role and show that you're a great fit for their team.

Showcase Your Customer Service Skills

As a Store Keyholder & Customer Champion, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. This will highlight your customer-oriented mindset and reliability.

Demonstrate Leadership Qualities

Since the role involves supervising team tasks, be ready to discuss your supervisory experience. Share specific instances where you've successfully led a team or resolved conflicts. This will showcase your capability to manage and motivate others effectively.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store's growth plans or how they support employee development. This shows your interest in the company and your desire to grow within the Travis Perkins Group.

Store Keyholder & Customer Champion — Growth Path
Toolstation Limited
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