Store Assistant

Store Assistant

Newbury Part-Time No home office possible
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Toolstation Limited

At a Glance

  • Tasks: Assist customers, manage deliveries, and keep the store organised.
  • Company: Toolstation is a leading UK retailer of tools and building supplies, part of Travis Perkins plc.
  • Benefits: Enjoy 22 days holiday, discounts, training opportunities, and a supportive work environment.
  • Why this job: Join a fast-paced team where you can grow your career and make customers happy.
  • Qualifications: No experience needed, just bring a positive attitude and commitment to great service.
  • Other info: Flexible hours on weekends; perfect for students looking to earn while they learn.

Store Assistant in Newbury

8 hours per week, Saturdays and Sundays.

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.

  • Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
  • Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
  • Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
  • Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What you’ll bring:

  • A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
  • Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
  • Your best self: Bring your energy, enthusiasm, and let your personality shine.

What you’ll get:

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits: 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards, Discounts at over 1,000 retailers.

About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

Store Assistant employer: Toolstation Limited

At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Store Assistant in Newbury, you'll enjoy a supportive work culture with opportunities for advancement, including pathways to management roles. With competitive benefits like 22 days holiday, a company pension scheme, and access to training through our Toolstation Academy, we ensure that your career is in your hands while you contribute to a positive customer experience.
Toolstation Limited

Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Assistant

✨Tip Number 1

Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies we offer will help you engage with customers and provide them with the best service possible.

✨Tip Number 2

Demonstrate your customer service skills during the interview. Share examples of how you've helped others in previous roles or situations, even if they weren't in retail, to show your commitment to excellent service.

✨Tip Number 3

Be prepared to discuss your flexibility and reliability. Since the role requires early starts and late finishes, showing that you can adapt to different schedules will make you a more attractive candidate.

✨Tip Number 4

Express your enthusiasm for growth within the company. Mention your interest in advancing from a Store Assistant to higher positions, as this aligns with Toolstation's focus on employee development.

We think you need these skills to ace Store Assistant

Customer Service Skills
Communication Skills
Teamwork
Reliability
Flexibility
Attention to Detail
Proactive Attitude
Problem-Solving Skills
Time Management
Physical Stamina
Sales Skills
Positive Attitude
Ability to Work Under Pressure
Basic IT Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any customer service experience, even if it's not in retail. Emphasise your reliability, flexibility, and any relevant skills that align with the job description.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your personality and work ethic make you a great fit for Toolstation, focusing on your commitment to excellent service.

Showcase Your Soft Skills: Since the role requires a warm and friendly personality, include examples of how you've successfully interacted with customers or worked as part of a team in previous roles.

Highlight Your Availability: Clearly state your availability for early starts and late finishes in your application. This shows you're committed to meeting the store's operational needs.

How to prepare for a job interview at Toolstation Limited

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.

✨Be Ready for Practical Questions

Expect questions about handling deliveries, stocking shelves, and maintaining store cleanliness. Show that you're ready to roll up your sleeves and get stuck in, as this is a hands-on role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in growing with Toolstation and your commitment to the role.

Store Assistant
Toolstation Limited
Location: Newbury
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