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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be the friendly face of Toolstation and make a real difference for customers.
- Qualifications: A positive attitude and commitment to excellent customer service are essential.
- Other info: Great opportunities for career growth within a supportive team environment.
What you\’ll do
- Store Assistant inGreat Yarmouth • 15 hours per week • 3x 5 hour shifts. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
- This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
- No retail experience? No problem! All we ask is that you\’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
- Be Proactive: you’ll be expected to promote Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you\’ll bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you\’ll get
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Store Assistant employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Toolstation's website and social media. Familiarise yourself with their products and values so you can chat confidently about how you fit into their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer in-store. Show that you can be friendly and proactive, just like they want from a Store Assistant.
✨Tip Number 3
Be ready to show your enthusiasm! When you apply through our website, let your personality shine through. Talk about why you want to work at Toolstation and how you can contribute to the team.
✨Tip Number 4
Follow up after your application! A quick email or message thanking them for the opportunity can set you apart. It shows you're genuinely interested and keen to join the Toolstation family.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to providing excellent customer service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention how your skills and experiences align with what we’re looking for, especially your enthusiasm for helping customers.
Apply Through Our Website: We encourage you to apply directly through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets to us quickly and efficiently!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Store Assistant does at Toolstation. Familiarise yourself with the tasks mentioned in the job description, like handling deliveries and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Personality
Toolstation values a warm and friendly personality, so let yours shine during the interview! Be enthusiastic and approachable, and don’t hesitate to share examples of how you've provided great service in the past, even if it’s not from a retail background.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like busy periods or difficult customers. Think about your past experiences and how you can relate them to the role. Showing that you can stay calm and proactive under pressure will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team culture, training opportunities, or what success looks like in the Store Assistant role. This shows your interest in the position and helps you determine if it's the right fit for you.