Store Assistant

Store Assistant

Maidenhead Full-Time No home office possible
Toolstation Limited

At a Glance

  • Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
  • Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
  • Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
  • Why this job: Gain hands-on experience and grow your career in a supportive environment.
  • Qualifications: A warm personality and commitment to excellent customer service.
  • Other info: Flexible hours with opportunities for training and advancement.

Overview

Store Assistant in Maidenhead
30 hours per week • Full time

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If youre after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

No retail experience? No problem! All we ask is that youre committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service: Whether youre chatting with customers or staying efficient during busy times, youll always offer a great experience.

Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.

Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What youll bring

  • A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
  • Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
  • Your best self: Bring your energy, enthusiasm, and let your personality shine.

What youll get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits? We’ve got you covered!

  • 22 days holiday + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme and cycle to work program
  • Save and buy as you earn options
  • 20% discount across all Travis Perkins companies
  • Health and wellbeing support at your fingertips with Aviva Digicare
  • Financial education, support, and recognition awards
  • Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability

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Store Assistant employer: Toolstation Limited

At Toolstation, we pride ourselves on being an excellent employer, offering a supportive work culture where your career can flourish. With comprehensive training and development opportunities through our Toolstation Academy, alongside competitive benefits like a generous holiday allowance and discounts across the Travis Perkins Group, you'll find a rewarding environment that values hard work and customer service. Join us in Maidenhead, where your friendly personality and commitment to excellence will be celebrated and nurtured.
Toolstation Limited

Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Assistant

✨Tip Number 1

Get to know the store! Before your interview, pop into Toolstation and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you stand out.

✨Tip Number 2

Be ready to showcase your personality! During interviews, let your warm and friendly side shine through. Remember, they’re looking for someone who fits in with their team and can connect with customers.

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle busy times or difficult customers. Having examples ready will show that you’re proactive and ready to roll up your sleeves.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Toolstation family. Don’t miss out on this opportunity!

We think you need these skills to ace Store Assistant

Customer Service
Communication Skills
Reliability
Flexibility
Teamwork
Attention to Detail
Proactivity
Problem-Solving Skills
Positive Attitude
Time Management
Sales Skills
Adaptability
Energy and Enthusiasm

Some tips for your application 🫡

Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!

Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience or skills, even if it’s not retail-specific. We value hard work and a positive attitude!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Toolstation Limited

✨Know the Store Inside Out

Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show genuine interest in the role.

✨Show Off Your People Skills

As a Store Assistant, customer interaction is key. Prepare examples of how you've provided excellent service in the past, even if it's not from a retail background. Highlight your warm personality and ability to connect with customers.

✨Demonstrate Reliability and Flexibility

Be ready to discuss your availability and willingness to work early starts or late finishes. Toolstation values reliability, so emphasise your commitment to being there when needed and your flexibility in working hours.

✨Bring Your Enthusiasm

Let your energy and enthusiasm shine during the interview. Toolstation is looking for candidates who are passionate about providing great service. A positive attitude can set you apart from other candidates!

Store Assistant
Toolstation Limited
Location: Maidenhead

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