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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store tasks.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Gain valuable experience in a dynamic environment while making customers smile.
- Qualifications: A warm personality and reliability; no retail experience needed!
- Other info: Flexible hours with opportunities for growth within the Travis Perkins Group.
Overview
Store Assistant in Chepstow — 20 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you\’ll do
- Be the friendly face of Toolstation, helping customers find what they need and providing great service while being hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves; it can get hot in summer and chilly in winter.
- No retail experience? No problem — you’ll be taught everything else and focus on delivering excellent service.
- Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: chat with customers or stay efficient during busy times to ensure a positive experience.
- Ask the right questions: show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
- Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you\’ll bring
- A warm, friendly personality: help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: bring your energy, enthusiasm, and let your personality shine.
What you\’ll get
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to help customers. Role-play scenarios with friends or family to get comfortable with common questions and situations.
✨Tip Number 3
Be ready to showcase your personality! Toolstation is looking for someone with energy and enthusiasm. During your interview, let your warm and friendly side shine through. Remember, they want to see how you’ll fit into their team!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows you’re proactive and keen to join the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can bring energy and enthusiasm to the role!
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant skills or experiences that align with what we’re looking for, even if they’re not from a retail background. We value commitment and a willingness to learn!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your thoughts clearly without unnecessary fluff. This will help us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Toolstation Limited
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your People Skills
As a Store Assistant, you'll be the friendly face of Toolstation. Prepare examples of how you've provided great customer service in the past, even if it's not from a retail background. Highlight your warm personality and ability to connect with customers.
✨Be Ready for a Fast-Paced Environment
Expect questions about how you handle busy situations. Think of times when you've thrived under pressure or managed multiple tasks at once. This will demonstrate your reliability and commitment to supporting both customers and the team.
✨Emphasise Your Flexibility
With early starts and late finishes, it's important to show that you're adaptable. Be prepared to discuss your availability and willingness to work varied hours. This will reassure them that you're committed to meeting the store's needs.
