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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards while being a keyholder.
- Company: Toolstation is a leading UK retailer of tools and building supplies, part of the Travis Perkins family.
- Benefits: Enjoy 22 days holiday, discounts, pension scheme, and career development opportunities.
- Why this job: Join a fast-paced, customer-focused team with growth potential and a supportive culture.
- Qualifications: Experience in retail or supervisory roles is preferred; a friendly personality and reliability are essential.
- Other info: Flexible hours available; must be able to work early mornings and late evenings.
What you\’ll do
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
What you\’ll bring
What you\’ll get
Why Join Us?
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
To apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Senior Store Assistant - Keyholder employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the ins and outs of what they offer will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or during the interview process. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Be prepared to discuss your experience with keyholder responsibilities. Highlight any past roles where you had to manage a team or take charge, as this will be crucial for the position.
✨Tip Number 4
Show your enthusiasm for growth within the company. Mention your interest in advancing your career and how you see yourself contributing to Toolstation's success in the long run.
We think you need these skills to ace Senior Store Assistant - Keyholder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles where you were a key holder or supervised team members. Emphasise your customer service skills and any hands-on retail experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your personality aligns with Toolstation's values, and provide examples of how you've delivered great customer service in the past.
Showcase Your Flexibility: Since the role requires early starts and late finishes, mention your availability and willingness to work flexible hours. This shows that you're committed and reliable, which is crucial for this position.
Prepare for the Interview: If you get called for an interview, be ready to discuss specific scenarios where you've demonstrated accountability and teamwork. Think about times when you've gone above and beyond for customers or supported your colleagues.
How to prepare for a job interview at Toolstation Limited
✨Show Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you can help customers find what they need.
✨Demonstrate Reliability and Accountability
Highlight your experience as a key holder or supervisor. Share specific instances where you've taken charge and ensured tasks were completed efficiently, showing that you can be trusted with responsibilities.
✨Be Prepared for Physical Tasks
This role involves hands-on work like handling deliveries and stocking shelves. Be ready to discuss your physical capabilities and willingness to roll up your sleeves to get the job done.
✨Express Your Enthusiasm for Growth
Toolstation values employees who want to grow within the company. Talk about your career aspirations and how you see yourself progressing in the retail environment, showing that you're committed to your personal development.
