At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards while being a keyholder.
- Company: Join Toolstation, a leading UK retailer of tools and building supplies, part of Travis Perkins plc.
- Benefits: Enjoy 22 days holiday, discounts, pension scheme, and career development opportunities.
- Why this job: Be part of a fast-paced, customer-focused team with growth potential and supportive culture.
- Qualifications: Experience in retail or supervisory roles is preferred; a friendly personality and reliability are essential.
- Other info: Flexible hours required; must be able to open and close the store.
The predicted salary is between 24000 - 36000 £ per year.
What you\’ll do
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
What you\’ll bring
What you\’ll get
Why Join Us?
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
To apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Senior Store Assistant - Keyholder employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the ins and outs of what they offer will not only help you assist customers better but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Whether it's through volunteering or part-time work, having examples ready to share can highlight your ability to create a positive shopping experience.
✨Tip Number 3
Be prepared to discuss your previous supervisory experiences. Since the role involves keyholder responsibilities, showcasing how you've successfully managed a team or taken charge in past roles will set you apart.
✨Tip Number 4
Show your enthusiasm for growth within the company. Toolstation values career progression, so expressing your desire to develop and take on new challenges can resonate well with the hiring team.
We think you need these skills to ace Senior Store Assistant - Keyholder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles where you were a keyholder or supervised team members. Emphasise your customer service skills and any hands-on retail experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your personality aligns with Toolstation's values, such as reliability and accountability, and provide examples of how you've demonstrated these traits in past roles.
Showcase Your Customer Service Skills: Since the role involves providing outstanding service, include specific examples in your application that demonstrate your ability to engage with customers and handle busy situations effectively.
Highlight Flexibility and Commitment: Given the store's operating hours, mention your availability for early starts and late finishes. Show that you're committed to supporting both customers and your team, which is crucial for this position.
How to prepare for a job interview at Toolstation Limited
✨Show Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Be prepared to share examples of how you've provided outstanding customer service in the past, and demonstrate your ability to engage with customers effectively.
✨Demonstrate Reliability and Accountability
Highlight your experience as a keyholder or supervisor. Discuss situations where you've taken charge and ensured tasks were completed efficiently, showing that you can be trusted with responsibilities like opening and closing the store.
✨Be Ready for a Hands-On Role
This job involves physical tasks like handling deliveries and stocking shelves. Mention your willingness to roll up your sleeves and get stuck in, as well as any relevant experience in similar roles.
✨Express Your Enthusiasm for Growth
Toolstation values employees who are eager to grow within the company. Share your career aspirations and how you see yourself progressing in the retail environment, showing that you're committed to developing your skills.