Senior Store Assistant - Keyholder in Swansea

Senior Store Assistant - Keyholder in Swansea

Swansea Full-Time No working from home possible
Toolstation Limited

At a Glance

  • Tasks: Assist customers, manage deliveries, and maintain store standards while being a keyholder.
  • Company: Toolstation is a leading UK retailer of tools and building supplies, part of the Travis Perkins family.
  • Benefits: Enjoy 22 days holiday, discounts, pension scheme, and career development opportunities.
  • Other info: Flexible hours with early starts and late finishes; perfect for local candidates.
  • Why this job: Join a fast-paced, supportive environment where you can grow your career and make customers happy.
  • Qualifications: Experience in retail or as a keyholder is preferred; a friendly attitude and reliability are essential.
Senior Store Assistant (keyholder) – Swansea Enterprise Park 20 hours per week • 3 months fixed term contract. Location: Swansea Enterprise Park. Must live locally to commute. Store hours: 7 AM to 8 PM – you must manage early starts and late finishes. What you’ll do Friendly face of Toolstation, helping customers find what they need. Hands‑on with deliveries, warehouse tasks, and stocking shelves. Accountable for supporting colleagues to deliver a great customer experience, including key‑holder or supervisory responsibilities. Handling deliveries, unpacking stock, keeping the store clean, and preparing orders. Providing outstanding service during busy times. Asking the right questions and showing genuine interest in customers’ projects. Being proactive: selling the benefits of Toolstation Club and Trade Accounts, signing customers up. Keyholder duties: opening and closing the store, assigning daily tasks to the team and providing short‑term supervisory cover when needed. What you’ll bring A friendly personality – help maintain our high store standards and create a welcoming workplace. Reliability – be there when we need you. Flexibility, commitment and support for customers and team are key. Accountability – you’ve taken charge in a previous role and are happy to step up when needed. Your best self – bring your energy, enthusiasm and let your personality shine. What you’ll get Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes. Benefits 22 days holiday + Bank Holidays Company pension scheme and life assurance Bonus scheme and cycle to work programme Save and buy as you earn options20% discount across all Travis Perkins companies Health and wellbeing support at your fingertips – Aviva Digicare+ Financial education, support and recognition awards Discounts at over 1,000 retailers About Toolstation We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us. To apply Caught your interest? Want to know more? Take a look at http://www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. #J-18808-Ljbffr

Senior Store Assistant - Keyholder in Swansea employer: Toolstation Limited

At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Manchester Trafford, our store offers a dynamic work environment where you can start as a Store Assistant and potentially advance to managerial roles within the Travis Perkins Group. With comprehensive training, generous benefits including a company pension scheme, and a supportive culture that prioritises customer satisfaction, Toolstation is an excellent place for those seeking meaningful and rewarding employment.

Toolstation Limited

Contact Details:

Toolstation Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Store Assistant - Keyholder in Swansea

Tip Number 1

Familiarise yourself with Toolstation's products and services. Understanding the range of tools and building supplies they offer will help you engage with customers effectively and demonstrate your knowledge during the interview.

Tip Number 2

Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Highlighting your ability to connect with customers and solve their problems will make you stand out.

Tip Number 3

Emphasise your reliability and flexibility. Since the role requires early starts and late finishes, be ready to discuss your availability and any past experiences where you've successfully managed similar schedules.

Tip Number 4

Demonstrate your leadership potential by discussing any previous supervisory experience. Even if it was informal, showing that you can take charge and support your team will align well with the keyholder responsibilities.

We think you need these skills to ace Senior Store Assistant - Keyholder in Swansea

Customer Service Skills
Team Leadership
Reliability
Flexibility
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience, especially any previous roles where you were a key holder or supervised team members. Emphasise your customer service skills and any hands-on retail experience.

Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention how your personality aligns with Toolstation's values, and provide examples of how you've delivered great customer service in the past.

Showcase Your Flexibility:Since the role requires early starts and late finishes, make sure to mention your availability and willingness to work flexible hours. This shows that you're committed and reliable.

Highlight Your Proactivity:Discuss instances where you've taken initiative in previous roles, whether it was helping customers or managing tasks. This will demonstrate your proactive attitude, which is essential for the Senior Store Assistant position.

How to prepare for a job interview at Toolstation Limited

Show Your Customer Service Skills

As a Senior Store Assistant, you'll be the friendly face of Toolstation. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you can help customers find what they need.

Demonstrate Reliability and Accountability

Highlight your experience as a key holder or supervisor. Share specific instances where you've taken charge and ensured tasks were completed efficiently, showing that you can be trusted with responsibilities.

Be Ready for a Hands-On Role

This job involves physical tasks like handling deliveries and stocking shelves. Be prepared to discuss your willingness to roll up your sleeves and get stuck in, regardless of the weather conditions.

Express Your Enthusiasm for Growth

Toolstation values employees who want to grow within the company. Talk about your career aspirations and how you see yourself progressing in the retail environment, showing that you're committed to developing your skills.