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- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, a bonus scheme, discounts, and extensive training opportunities.
- Why this job: Be part of a fun, engaging environment where you can grow your career and develop future leaders.
- Qualifications: Experience in retail management and a passion for teamwork and customer focus.
- Other info: Great career growth potential within the Travis Perkins Group.
The predicted salary is between 30000 - 42000 £ per year.
At Toolstation, we’re interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do:
- Delivering an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse and stocking shelves.
- Deliver great service and ensure your team provides a great customer experience, delivering sales through service.
- Help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Encourage a positive mindset, building a culture of feedback, praise and recognition.
- Support your team’s development, ensuring they have what they need for future business growth and succession.
- Lead from the front, coaching, motivating and engaging your team to create a great place to work.
- Maintain great product availability and high branch standards.
What you’ll bring:
- Be proud of your track record in developing high performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork and willingness to get your hands dirty.
- Ensure the customer remains at the heart of everything you do.
- Relentless determination to achieve results and coach your team to deliver.
- Flexibility to be there when your team needs you and plan effectively.
- Bring your whole self to work and let your true personality shine through.
What you’ll get:
- Opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training.
Store Manager in Scarborough employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Scarborough
✨Tip Number 1
Get to know the company culture before your interview. Check out Toolstation's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Store Manager, you'll need to demonstrate how you handle various situations. Think of examples from your past experiences where you went above and beyond for customers and be ready to share those stories.
✨Tip Number 3
Show off your leadership skills during the interview. Talk about how you've motivated teams in the past and how you plan to inspire your future team at Toolstation. Remember, they want someone who can lead from the front!
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you figure out if Toolstation is the right fit for you. Ask about their training programmes or how they support career growth – it’s a great way to show you’re thinking long-term.
We think you need these skills to ace Store Manager in Scarborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and team leadership. We love seeing how your past roles have prepared you to deliver outstanding customer service and lead a motivated team.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so share what makes you unique and how you can contribute to our fun working environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Manager at Toolstation entails. Familiarise yourself with their customer service ethos and daily operations. This will help you demonstrate how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led and motivated teams in the past. Highlight your ability to inspire others and create a positive work environment, as this is crucial for the role.
✨Emphasise Customer Focus
Prepare to talk about how you prioritise customer satisfaction. Share stories that illustrate your commitment to delivering great service and how you've handled challenging situations to ensure customers leave happy.
✨Demonstrate Flexibility and Resilience
Toolstation values resilience and adaptability. Be prepared to discuss times when you've had to adjust your plans or overcome obstacles. Show them that you're someone who can thrive in a dynamic retail environment.
