At a Glance
- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Other info: Dynamic work environment with plenty of growth opportunities.
- Why this job: Be the face of Toolstation and make a real impact in retail.
- Qualifications: No experience needed, just a positive attitude and teamwork spirit.
The predicted salary is between 24000 - 30000 £ per year.
Retail Supervisor in Truro, 30 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter, but if you take pride in what you and the team do, our customers will notice and appreciate it.
Day-to-day:
- Supporting: Standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships: Ensuring our customers leave the branch with everything they need for the job.
- Building a fun working environment: Maintaining great product availability and high branch standards, while ensuring that your branch is somewhere everyone loves coming to work.
What you’ll bring:
- Hard work and passion: You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork: Be happy to muck in and get your hands dirty.
- A positive attitude: Ensure that our customers have a great experience while in our branch.
- Reliability: Be there when we need you, be flexible and fun to be around.
- Be yourself: Bring your whole self to work and let your true personality shine through.
What you’ll get:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply: For more information, visit www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor (30h) – Lead & Grow in Store employer: Toolstation Limited
At Toolstation, we pride ourselves on being more than just a retail employer; we are a community that fosters growth and development. As a Retail Supervisor in Truro, you will enjoy a vibrant work culture that values teamwork and customer satisfaction, alongside excellent benefits such as 22 days of holiday, a company pension scheme, and access to our Toolstation Academy for personal development. Join us to not only advance your career but also to be part of a dynamic team that makes a real difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (30h) – Lead & Grow in Store
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. Think about how you can demonstrate your ability to build relationships and provide great customer service during your interview. Maybe even share a story where you went above and beyond for a customer!
✨Tip Number 3
Show your passion for teamwork! Toolstation values a love of teamwork and a positive attitude. Be ready to discuss how you've worked well in teams before and how you can motivate others. Remember, they want someone who can muck in and keep the spirits high!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're serious about joining the Toolstation family. So, don’t hesitate – hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Retail Supervisor (30h) – Lead & Grow in Store
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to share what makes you unique!
Highlight Teamwork Skills:Since we value teamwork, make sure to mention any experiences where you've worked well with others. Whether it’s in a job or a group project, showing us that you can muck in and support your colleagues is key!
Focus on Customer Service:We’re all about delivering great service, so share any relevant experiences where you’ve gone above and beyond for customers. This could be anything from a retail job to helping out in your community – we want to know how you make people happy!
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Retail Supervisor does at Toolstation. Familiarise yourself with the responsibilities like supporting the Store Manager, checking deliveries, and providing excellent customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Team Spirit
Since teamwork is key in this position, be prepared to share examples of how you've worked well in a team before. Highlight any experiences where you motivated others or contributed to a positive work environment. This will show that you can fit right into Toolstation's culture.
✨Bring Your Personality
Toolstation values authenticity, so don’t be afraid to let your true self shine through during the interview. Share your passion for customer service and how you can make a fantastic first impression. A positive attitude can go a long way in retail!
✨Prepare Questions
Have a few thoughtful questions ready to ask your interviewer. This could be about the training opportunities at Toolstation or how they support career growth. It shows you're genuinely interested in the role and eager to develop your skills within the company.
