At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Other info: Access to training and career growth opportunities within a dynamic company.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed, just a passion for teamwork and great service.
The predicted salary is between 24000 - 36000 £ per year.
What you\'ll do
Retail Supervisor- 35 hours
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\u2019re not just interested in what you can bring to us today. We\u2019re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You\u2019ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn\u2019t your average retail role. It\u2019s much more than just a store job. Of course as a retail supervisor, you\u2019ll serve customers, and support the Store Manager but you\u2019ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
- Supporting. Whether it\u2019s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you\'ll bring
- Hard work and passion. You don\u2019t need retail experience. Just be focused on delivering great service and we\'ll teach you the rest.
- A love of team work. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through
What you\'ll get
You\u2019ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you\u2019ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you\'ll receive some of the best benefits in retail.
- 30 days\u2019 holiday (comprising 22 days plus 8 days in lieu of bank holidays)
- Ccompany pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We\u2019re one of Britain\u2019s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Retail Supervisor in Southall employer: Toolstation Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Manchester Trafford, our store offers a dynamic work environment where you can start as a Store Assistant and potentially advance to managerial roles within the Travis Perkins Group. With comprehensive training, generous benefits including a company pension scheme, and a supportive culture that prioritises customer satisfaction, Toolstation is an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Southall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and customer service skills. Role-play scenarios with friends or family to get comfortable with handling different customer situations.
✨Tip Number 3
Show your passion for teamwork! Toolstation values a love of teamwork, so be ready to share examples of how you've worked well with others in the past. Highlight any experiences where you’ve motivated a team or contributed to a fun working environment.
✨Tip Number 4
Apply through our website! We want to see your application come through www.toolstationjobs.com. It’s the best way to ensure your details land directly in front of the hiring team. Plus, it shows you’re proactive and keen to join us!
We think you need these skills to ace Retail Supervisor in Southall
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This will help us see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your writing is easy to read and gets straight to the good stuff. Avoid fluff and focus on what really matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at Toolstation Limited
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Supervisor, delivering great service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you’ve built relationships and ensured customer satisfaction, as this aligns perfectly with what Toolstation is looking for.
✨Demonstrate Team Spirit
Toolstation values teamwork, so be ready to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you motivated a team or contributed to a positive working environment. This will show that you can fit into their culture and help lead the team.
✨Be Yourself
Toolstation encourages authenticity, so don’t be afraid to let your personality shine through during the interview. Be honest about your experiences and what you can bring to the role. A positive attitude and genuine enthusiasm can make a lasting impression!
