Retail Supervisor

Retail Supervisor

Gravesend Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, deliver excellent customer service, and manage store operations.
  • Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
  • Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
  • Why this job: Be the face of Toolstation and make a real impact on customer experiences.
  • Qualifications: No retail experience needed, just a passion for teamwork and great service.
  • Other info: Dynamic work environment with plenty of growth opportunities.

The predicted salary is between 24000 - 36000 £ per year.

What you\\\’ll do

Retail Supervisor- 6 month contract- 40 hours per week.

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You\\\’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It\\’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day

  • Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
  • Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
  • Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
  • Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
  • Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you\\\’ll bring

  • Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
  • A love of team work. Be happy to muck in and get your hands dirty.
  • A positive attitude. Make sure that our customers have a great experience while in our branch.
  • Reliability. Be there when we need you, be flexible and fun to be around.
  • Yourself. Bring your whole self to work and let your true personality shine through

What you\\\’ll get

You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.

Plus, you\\\’ll receive some of the best benefits in retail.

  • 22 days’ holidays + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme
  • Cycle to work scheme
  • Save and buy as you earn
  • 20% discounts across all Travis Perkins companies
  • Financial education and support
  • Recognition awards
  • Discounts at over 1000 other retailers.
  • Family friendly policies around maternity, paternity, adoption and surrogacy

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability

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Retail Supervisor employer: Toolstation Limited

At Toolstation, we pride ourselves on being more than just a retail employer; we are a community that fosters growth and development. As a Retail Supervisor in Gravesend, you will enjoy a vibrant work culture that values teamwork and customer satisfaction, alongside excellent benefits such as 22 days of holiday, a company pension scheme, and access to our Toolstation Academy for personal development. Join us to not only enhance your career but also to be part of a dynamic team that makes a real difference in the lives of our customers.
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Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your customer service skills. Think about how you can make customers feel valued and happy, and be ready to share examples of how you've done this in the past.

✨Tip Number 3

Show your passion for teamwork! Toolstation loves a team player. Be prepared to talk about times when you've worked well with others, motivated a team, or helped someone grow. This will highlight your ability to fit into their fun working environment.

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're serious about joining Toolstation. Don’t miss out on the chance to kickstart your career with us!

We think you need these skills to ace Retail Supervisor

Customer Service
Team Leadership
Motivational Skills
Communication Skills
Reliability
Flexibility
Problem-Solving Skills
Attention to Detail
Sales Coaching
Stock Management
Positive Attitude
Adaptability
Relationship Building
Time Management

Some tips for your application 🫡

Show Your Personality: When you're filling out your application, let your true self shine through! We want to see your unique personality and how you can bring that to the team. Don’t be afraid to show us what makes you, you!

Tailor Your Application: Make sure to read the job description carefully and highlight your relevant skills and experiences. We’re looking for hard work, passion, and a positive attitude, so connect your past experiences to what we value at Toolstation.

Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily!

Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at Toolstation Limited

✨Know the Company

Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

As a Retail Supervisor, delivering great service is key. Prepare examples from your past experiences where you went above and beyond for customers. Even if you don’t have direct retail experience, think about situations where you’ve provided excellent service in other roles.

✨Demonstrate Team Spirit

Toolstation values teamwork, so be ready to discuss how you’ve worked collaboratively in the past. Share specific instances where you motivated a team or contributed to a positive working environment. This will highlight your ability to fit into their culture.

✨Bring Your Personality

Don’t be afraid to let your true self shine through during the interview. Toolstation wants someone with a positive attitude who can connect with customers and colleagues alike. Be authentic, and let them see the real you – it could make all the difference!

Retail Supervisor
Toolstation Limited
Location: Gravesend
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