Retail Supervisor

Retail Supervisor

Dundee Full-Time 24000 - 33600 £ / year (est.) No home office possible
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Toolstation Limited

At a Glance

  • Tasks: Lead a team, serve customers, manage deliveries, and maintain store standards.
  • Company: Join Toolstation, a fast-growing retailer of tools and building supplies in the UK.
  • Benefits: Enjoy 22 days holiday, discounts, a pension scheme, and career development opportunities.
  • Why this job: Be part of a fun, supportive environment where your personality can shine and grow.
  • Qualifications: No retail experience needed; just bring hard work, teamwork, and a positive attitude.
  • Other info: Flexible hours and a chance to develop into leadership roles within the company.

The predicted salary is between 24000 - 33600 £ per year.

What you\’ll do

Retail Supervisor in Dundee

40 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You\’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day

  • Supporting.Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
  • Mucking in.Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
  • Delivering great service.Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
  • Asking questions and building relationships.Making sure our customers leave the branch with everything that they need for the job.
  • Building a fun working environment.Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you\’ll bring

  • Hard work and passion.You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
  • A love of team work.Be happy to muck in and get your hands dirty.
  • A positive attitude.Make sure that our customers have a great experience while in our branch.
  • Reliability.Be there when we need you, be flexible and fun to be around.
  • Yourself.Bring your whole self to work and let your true personality shine through

What you\’ll get

You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.

Plus, you\’ll receive some of the best benefits in retail.

  • 22 days’ holidays + Bank Holidays,
  • Company pension scheme and life assurance
  • Bonus scheme
  • Cycle to work scheme
  • Save and buy as you earn
  • 20% discounts across all Travis Perkins companies
  • Financial education and support
  • Recognition awards
  • Discounts at over 1000 other retailers.
  • Family friendly policies around maternity, paternity, adoption and surrogacy

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability

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Retail Supervisor employer: Toolstation Limited

At Toolstation, we pride ourselves on being more than just a retail employer; we are committed to nurturing your potential and providing a vibrant work culture in Dundee. With comprehensive training through our Toolstation Academy, generous benefits including 22 days of holiday, a company pension scheme, and a supportive environment that values teamwork and personal growth, you will find ample opportunities to advance your career while enjoying a fun and engaging workplace. Join us and be part of a rapidly growing team where your contributions truly matter.
Toolstation Limited

Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with Toolstation's products and services. Understanding what they offer will not only help you in conversations during the interview but also show your genuine interest in the role and the company.

✨Tip Number 2

Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver great service, which is crucial for a Retail Supervisor.

✨Tip Number 3

Showcase your teamwork abilities by discussing past experiences where you motivated or supported your colleagues. Toolstation values a positive team environment, so illustrating your collaborative spirit will be beneficial.

✨Tip Number 4

Research the retail industry trends and challenges, especially in the tools and building supplies sector. Being knowledgeable about the market can set you apart and demonstrate your commitment to the role.

We think you need these skills to ace Retail Supervisor

Customer Service Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Time Management
Flexibility
Attention to Detail
Sales Coaching
Inventory Management
Positive Attitude
Reliability
Adaptability
Relationship Building
Motivational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Supervisor position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Focus on customer service roles or any leadership experience you may have, even if it's outside of retail.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Toolstation that appeal to you, such as their commitment to employee development and customer service.

Showcase Your Personality: Since the role emphasises bringing your whole self to work, make sure your application reflects your personality. Use a friendly tone and share anecdotes that demonstrate your positive attitude and teamwork skills.

How to prepare for a job interview at Toolstation Limited

✨Show Your Passion for Customer Service

As a Retail Supervisor, you'll be the face of Toolstation. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.

✨Demonstrate Teamwork Skills

Highlight your ability to work well in a team. Discuss experiences where you motivated or supported colleagues, as this role requires a love of teamwork and the willingness to 'muck in' when needed.

✨Prepare for Practical Scenarios

Expect questions about handling deliveries, stocking shelves, and maintaining branch standards. Be ready to discuss how you would manage these tasks while ensuring a positive customer experience, even during busy times.

✨Bring Your Personality

Toolstation values authenticity, so let your true personality shine through in the interview. Share your interests and what makes you unique, as they want someone who can contribute to a fun working environment.

Retail Supervisor
Toolstation Limited
Location: Dundee
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