At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, training, and career growth opportunities.
- Other info: Great opportunities for career advancement within a supportive team.
- Why this job: Be the friendly face of Toolstation and make a real impact on customer satisfaction.
- Qualifications: A positive attitude and commitment to excellent service are all you need.
The predicted salary is between 10 - 12 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you'll bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you'll get
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant in Reading employer: Toolstation Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Store Assistant in Reading, you'll not only enjoy a supportive work culture with opportunities for advancement but also benefit from comprehensive training programmes and a range of perks including generous holiday allowances and discounts across the Travis Perkins Group. Join us to be part of a dynamic team where your hard work and positive attitude can lead to a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play common scenarios with friends or family to get comfortable with chatting and helping out.
✨Tip Number 3
Be ready to showcase your flexibility! Toolstation needs reliable team players who can handle early starts and late finishes. During your interview, share examples of times you've adapted to changing situations or worked well under pressure.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're keen on joining the Toolstation family. Don’t miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Store Assistant in Reading
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Commitment:Make sure to emphasise your reliability and commitment to providing excellent customer service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!
Tailor Your Application:Take a moment to tailor your application to the Store Assistant role. Mention any relevant experiences or skills that align with our focus on customer satisfaction and teamwork.
Apply Through Our Website:We encourage you to apply directly through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining us!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Store Assistant does at Toolstation. Familiarise yourself with the tasks mentioned in the job description, like handling deliveries and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Personality
Toolstation values a warm and friendly personality, so let your true self shine during the interview. Share examples of how you've interacted positively with customers or worked well in a team. This will demonstrate that you can create a welcoming atmosphere in the store.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult customer or managing busy periods. Think of examples from your past experiences, even if they're not retail-related, to illustrate your problem-solving skills and commitment to great service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about opportunities for growth within the company or what a typical day looks like for a Store Assistant. This shows your enthusiasm for the role and your desire to be part of the Toolstation team.
