Retail Supervisor in Pennington

Retail Supervisor in Pennington

Pennington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, deliver excellent customer service, and manage store operations.
  • Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
  • Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
  • Why this job: Be the face of Toolstation and make a real impact on customer experiences.
  • Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
  • Other info: Great career growth opportunities with training and development support.

The predicted salary is between 24000 - 36000 £ per year.

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day

  • Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
  • Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
  • Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
  • Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
  • Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you’ll bring

  • Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
  • A love of teamwork. Be happy to muck in and get your hands dirty.
  • A positive attitude. Make sure that our customers have a great experience while in our branch.
  • Reliability. Be there when we need you, be flexible and fun to be around.
  • Yourself. Bring your whole self to work and let your true personality shine through.

What you’ll get

  • You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group.
  • And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our Toolstation Academy programmes.
  • Plus, you’ll receive some of the best benefits in retail:
  • 22 days’ holidays + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme
  • Cycle to work scheme
  • Save and buy as you earn
  • 20% discounts across all Travis Perkins companies
  • Financial education and support
  • Recognition awards
  • Discounts at over 1000 other retailers.
  • Family friendly policies around maternity, paternity, adoption and surrogacy.

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

Retail Supervisor in Pennington employer: Toolstation Limited

At Toolstation, we pride ourselves on being more than just a retail employer; we are a community that fosters growth and development. With a strong emphasis on training through our Toolstation Academy, employees can expect to advance their careers while enjoying a vibrant work culture that values teamwork and customer satisfaction. Our competitive benefits package, including generous holiday allowances and discounts across the Travis Perkins Group, makes Toolstation an exceptional place to build a rewarding career in retail.
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Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor in Pennington

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your customer service skills! As a Retail Supervisor, you'll be the face of Toolstation. Think about how you would handle different customer scenarios and be ready to share examples during your interview. Show us that you can deliver great service with a smile!

✨Tip Number 3

Be yourself! Toolstation values authenticity, so don’t be afraid to let your personality shine through. Share your passion for teamwork and hard work, and let them see the real you. We want to know how you’ll fit into the fun working environment!

✨Tip Number 4

Apply through our website! It’s super easy and gives you a direct line to us. Plus, it shows that you’re proactive and keen to join the Toolstation family. Don’t miss out on the chance to kickstart your career with us!

We think you need these skills to ace Retail Supervisor in Pennington

Customer Service
Teamwork
Motivational Skills
Coaching Skills
Reliability
Positive Attitude
Flexibility
Attention to Detail
Problem-Solving Skills
Communication Skills
Organisational Skills
Sales Target Achievement
Adaptability
Relationship Building

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!

Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This helps us see how you fit into our Toolstation family.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out. This will help us quickly understand why you’d be a great fit for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!

How to prepare for a job interview at Toolstation Limited

✨Know the Company

Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

As a Retail Supervisor, delivering great service is key. Prepare examples from your past experiences where you went above and beyond for customers. Even if you don’t have direct retail experience, think about situations where you’ve provided excellent service in other roles.

✨Demonstrate Team Spirit

Toolstation values teamwork, so be ready to discuss how you’ve worked collaboratively in the past. Share specific instances where you motivated a team or contributed to a positive working environment. This will highlight your ability to fit into their culture.

✨Bring Your Personality

Don’t be afraid to let your true self shine through during the interview. Toolstation wants someone with a positive attitude who can connect with customers and colleagues alike. Be authentic, and share what makes you unique – it could be the difference that sets you apart!

Retail Supervisor in Pennington
Toolstation Limited
Location: Pennington

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