At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Kickstart your career in retail with growth potential and hands-on experience.
- Qualifications: A friendly attitude and commitment to excellent customer service are essential.
- Other info: Flexible hours and a supportive team environment await you!
The predicted salary is between 13 - 16 £ per hour.
Store Assistant in Leatherhead, 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring:
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards.
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant in Leatherhead employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Leatherhead
✨Tip Number 1
Get to know the company! Before your interview, check out Toolstation's website and social media. Familiarise yourself with their values and what they stand for. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and how you'd answer them. Focus on your customer service skills and any relevant experiences, even if they're not from retail. We all have stories to tell, so make sure yours shine!
✨Tip Number 3
Dress the part! While Toolstation is a hands-on environment, showing up looking smart and presentable can make a great first impression. It shows you care about the role and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Store Assistant in Leatherhead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to delivering excellent service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!
Tailor Your Application: Take a moment to tailor your application to the Store Assistant role. Mention any relevant experiences or skills that align with our focus on customer service and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Toolstation Limited
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, what they stand for, and their commitment to customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your enthusiasm for helping customers and working in a team. This will demonstrate that you’re not just a fit for the role, but also for the company culture.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations, like dealing with a difficult customer or managing stock deliveries. Think of examples from your past experiences, even if they’re not retail-related, that showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available at Toolstation, or ask about the team dynamics in the store. This shows that you’re serious about your growth and are eager to contribute positively to the workplace.