Store Manager in Hounslow

Store Manager in Hounslow

Hounslow Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, deliver outstanding customer service, and manage store operations.
  • Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
  • Benefits: Enjoy 22 days holiday, pension scheme, discounts, and career development opportunities.
  • Why this job: Make a real impact while developing your leadership skills in a fun environment.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Great opportunities for career growth within the Travis Perkins Group.

The predicted salary is between 30000 - 42000 £ per year.

At Toolstation, we’re interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

What you’ll do:

  • Delivering an outstanding customer proposition.
  • Manage the Branch while serving customers, checking deliveries, picking items from the warehouse and stocking shelves.
  • Deliver great service and ensure your team provides a great customer experience, delivering sales through service.
  • Help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
  • Encourage a positive mindset, building a culture of feedback, praise and recognition.
  • Support your team’s development and future business growth.
  • Lead from the front, coaching, motivating and engaging your team to create a great place to work.
  • Maintain great product availability and high branch standards.

What you’ll bring:

  • A track record in developing high performing and engaged retail teams.
  • Dedication to leading a team to deliver sales through superb customer service.
  • A love of teamwork and willingness to get involved.
  • Customer focus, ensuring the customer remains at the heart of everything you do.
  • Resilience and determination to achieve results.
  • Flexibility to support your team and understand priorities.
  • Your true personality.

What you’ll get:

  • Opportunities to take your career in retail wherever you want.
  • Support with training and development, including access to Toolstation Academy programmes.
  • Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Our store expansion programme means we always have opportunities for ambitious people who want to grow with us.

To apply: Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Store Manager in Hounslow employer: Toolstation Limited

At Toolstation, we pride ourselves on being more than just a retail employer; we are committed to nurturing your potential and fostering a vibrant work culture in Hounslow. With a focus on personal development through our Toolstation Academy, competitive benefits including generous holiday allowances and discounts, and a supportive environment that values teamwork and customer satisfaction, we offer a unique opportunity for you to thrive and grow as a leader in the retail sector.
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Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in Hounslow

✨Tip Number 1

Get to know the company culture before your interview. Check out Toolstation's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service scenarios! As a Store Manager, you'll need to demonstrate how you handle various situations. Think of examples from your past experiences where you’ve gone above and beyond for customers and be ready to share them.

✨Tip Number 3

Show off your leadership skills during the interview. Talk about how you've motivated teams in the past and how you plan to inspire your future team at Toolstation. They want someone who can lead from the front and create a positive work environment.

✨Tip Number 4

Don’t forget to ask questions! This shows your interest and helps you figure out if Toolstation is the right fit for you. Ask about their training programmes or how they support career growth – it’s a great way to show you’re thinking long-term.

We think you need these skills to ace Store Manager in Hounslow

Customer Service
Team Leadership
Sales Management
Coaching Skills
Communication Skills
Problem-Solving Skills
Flexibility
Resilience
Attention to Detail
Stock Management
Motivational Skills
Relationship Building
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.

Tailor Your Experience: Make sure to highlight your relevant experience in retail and team leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those success stories!

Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun working environment at Toolstation.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at Toolstation Limited

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Store Manager at Toolstation entails. Familiarise yourself with their customer service ethos and daily operations. This will help you demonstrate how your experience aligns with their expectations.

✨Showcase Your Leadership Skills

Be prepared to discuss specific examples of how you've led and motivated teams in the past. Highlight instances where you've inspired others or created a positive work environment, as this is crucial for the role.

✨Emphasise Customer Focus

Toolstation places a strong emphasis on customer service. Be ready to share stories that illustrate your commitment to putting customers first and how you've ensured a great customer experience in previous roles.

✨Demonstrate Flexibility and Resilience

The job can be challenging, so it's important to show that you're adaptable and resilient. Prepare to discuss how you've handled difficult situations or changes in the workplace, and how you supported your team through those times.

Store Manager in Hounslow
Toolstation Limited
Location: Hounslow

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