At a Glance
- Tasks: Lead digital merchandising strategy and optimise online product presentation for an exceptional customer experience.
- Company: Join Toolstation, a fast-growing retailer backed by Travis Perkins, transforming the digital shopping landscape.
- Benefits: Enjoy remote work flexibility, career growth opportunities, and a vibrant team culture.
- Other info: Basic HTML and website content management experience are a plus!
- Why this job: Be part of an exciting digital transformation and make a real impact on customer experiences.
- Qualifications: Strong leadership, analytical skills, e-commerce expertise, and a passion for customer insights are essential.
The predicted salary is between 36000 - 60000 £ per year.
What you\'ll do
- Develop and execute a comprehensive digital merchandising strategy to drive sales, improve customer experience, and achieve business goals.
- Lead and manage a team of 5 direct reports, providing objectives, guidance, training, and support.
- Analyse website data, customer behaviours, and sales performance to identify areas for improvement and optimise merchandising tactics.
- Curate and optimise product listings, ensuring high-quality images, compelling product descriptions, and effective visual merchandising.
- Collaborate closely with cross-functional teams including e-commerce, marketing, data analytics, and UX/UI to align strategies and implement meaningful changes.
- Champion reporting and dashboard creation to keep merchandising and wider digital teams informed on e-commerce performance.
- Be commercially aware of the merchandising team\'s impact on key financial metrics like sales, turn, margin, and in-stock targets.
- Stay up-to-date with digital and e-commerce trends, exploring innovative solutions to enhance the online shopping experience.
- Review and identify inaccuracies and improvements across the website and app, working with various departments to implement changes.
- Build strong relationships with Commercial Managers, understanding product ranges and identifying solutions for issues.
What you\'ll bring
- Strong Leadership:Ability to motivate and guide a team.
- Analytical Prowess:Crucial for interpreting data, spotting trends, and making smart, data-driven merchandising decisions.
- Excellent Communication & Presentation Skills:Essential for collaborating effectively with other teams and stakeholders, clearly conveying your findings and strategies.
- Strategic Thinker:Understands the bigger picture in e-commerce and can develop digital merchandising strategies that truly align with business goals.
- E-commerce Expertise:A solid grasp of e-commerce trends and best practices is essential to keep us ahead of the curve, along with proficiency in data analysis tools.
- Relevant Experience:Ideally, a background in digital merchandising, digital trading, digital category management, or online marketing within e-commerce.
- Customer Insight:A good understanding of customer behaviour and how it influences purchasing decisions is key.
- Adaptability:The ability to adjust strategies as the market evolves is important.
- Analytical & Detail-Oriented:You can analyse data, make timely recommendations, and are thorough and accurate in your work.
- Organised & Proactive:You\'re a great planner and organiser, able to manage your time and prioritise tasks independently.
- Collaborative Team Player:Always looking for ways to support others.
- Customer-Focused:Committed to delivering high-quality service to both internal and external customers, and passionate about the Toolstation customer experience.
- Driven & Motivated:You take ownership and get the job done.
- Continuous Learner:You\'re a quick learner, always seeking to extend your knowledge and embrace new challenges.
- Basic HTML experience
- Website content management experience
What you\'ll get
This is a brilliant opportunity to push to the next level in your career with Toolstation and help shape the future of our digital customer experience
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools and in our network of almost 600 branches and distribution centres throughout the UK, we all work together to get the job done. And with plans to open many more branches this year, we always have opportunities for great retail professionals who want to grow with us.
To applyCaught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Digital Merchandising Manager in Bridgwater employer: Toolstation Limited
Toolstation is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have the opportunity to lead a talented team while driving digital transformation in a rapidly expanding multi-channel retail environment. Enjoy the flexibility of remote working with occasional travel to Bridgwater, Somerset, and be part of a company that values diversity and promotes equal opportunities for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Merchandising Manager in Bridgwater
✨Tip Number 1
Familiarise yourself with the latest trends in digital merchandising and e-commerce. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to Toolstation's digital transformation during interviews.
✨Tip Number 2
Network with professionals in the digital merchandising field. Attend industry events or join online forums where you can connect with others who have experience in similar roles. This could provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analysis to drive sales or improve customer experience in previous roles. Being able to showcase your analytical prowess will demonstrate your fit for the position.
✨Tip Number 4
Research Toolstation’s current digital presence and identify areas for improvement. Presenting your ideas on how to enhance their online shopping experience can set you apart from other candidates and show your proactive approach.
We think you need these skills to ace Digital Merchandising Manager in Bridgwater
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in digital merchandising, e-commerce, and team leadership. Use specific examples that demonstrate your analytical skills and ability to drive sales.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for Toolstation's digital transformation journey. Mention how your skills align with their goals and provide examples of how you've successfully improved customer experiences in previous roles.
Showcase Your Analytical Skills:Since the role requires a data-driven approach, include specific instances where you've used data analysis to inform merchandising decisions. Highlight any tools or methodologies you are familiar with that can contribute to the role.
Demonstrate Leadership Experience:Discuss your experience in leading teams, providing guidance, and fostering collaboration. Share examples of how you've motivated your team to achieve business goals and improve performance.
How to prepare for a job interview at Toolstation Limited
✨Showcase Your Leadership Skills
As a Digital Merchandising Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and guided teams in the past.
✨Demonstrate Analytical Prowess
Highlight your experience with data analysis. Be ready to talk about specific tools you've used and how you've leveraged data to make merchandising decisions that improved sales or customer experience.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex strategies or data insights.
✨Stay Current with E-commerce Trends
Research the latest trends in digital merchandising and e-commerce. Be prepared to discuss how these trends could impact Toolstation and how you would implement innovative solutions.
