Customer-Focused Derby Store Assistant | 20h

Customer-Focused Derby Store Assistant | 20h

Part-Time 12 - 12 € / hour (est.) No home office possible
Toolstation Limited

At a Glance

  • Tasks: Be the friendly face for customers, assist with their needs, and keep the store tidy.
  • Company: Join Toolstation Limited, a customer-focused retailer with a supportive team.
  • Benefits: Enjoy flexible hours, training opportunities, and discounts across Travis Perkins companies.
  • Other info: Flexible 20-hour work week with great career development potential.
  • Why this job: Make a difference in customers' lives while gaining valuable retail experience.
  • Qualifications: A warm personality, reliability, and a passion for excellent customer service.

The predicted salary is between 12 - 12 € per hour.

Toolstation Limited is hiring a Store Assistant in Derby South with flexible hours of 20 per week. In this role, you'll be the friendly face for customers, assisting them with their needs while also handling deliveries and maintaining the store's cleanliness.

The ideal candidate brings a warm personality, reliability, and a commitment to excellent customer service. As part of an employee-focused retailer, you'll enjoy numerous benefits including training opportunities and discounts across Travis Perkins companies.

Customer-Focused Derby Store Assistant | 20h employer: Toolstation Limited

Toolstation Limited is an excellent employer that prioritises its employees' well-being and growth. With a supportive work culture in the heart of Derby, you will benefit from flexible hours, comprehensive training opportunities, and exclusive discounts across Travis Perkins companies, making it a rewarding place to develop your career while providing exceptional customer service.

Toolstation Limited

Contact Detail:

Toolstation Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer-Focused Derby Store Assistant | 20h

Tip Number 1

Be yourself! When you walk into that interview, let your warm personality shine through. Remember, they’re looking for someone who can connect with customers, so show them how friendly and approachable you are.

Tip Number 2

Do your homework on Toolstation! Familiarise yourself with their products and services. This will not only impress the hiring team but also help you answer questions confidently and show your commitment to excellent customer service.

Tip Number 3

Prepare some examples of how you've provided great customer service in the past. Whether it’s resolving a complaint or going the extra mile for a customer, having these stories ready will demonstrate your reliability and dedication.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer-Focused Derby Store Assistant | 20h

Customer Service
Communication Skills
Reliability
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Personality:When writing your application, let your warm personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re passionate about customer service.

Tailor Your Application:Make sure to customise your application for the Store Assistant role. Highlight any relevant experience you have in retail or customer service, and explain how it makes you a great fit for our team at Toolstation.

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. No need for fluff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Toolstation Limited

Show Your Customer Service Skills

Since this role is all about being the friendly face for customers, make sure to highlight your previous customer service experiences. Share specific examples of how you've gone above and beyond to help customers in the past.

Demonstrate Reliability

Reliability is key for a Store Assistant. Be prepared to discuss times when you've shown up on time, met deadlines, or handled responsibilities without supervision. This will show that you can be counted on in a busy store environment.

Emphasise Teamwork

Working well with others is crucial in a retail setting. Think of examples where you've collaborated with colleagues to achieve a common goal or helped out a teammate during a busy shift. This will demonstrate your ability to fit into their team.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how they maintain store cleanliness. This shows your genuine interest in the role and helps you understand if it's the right fit for you.