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- Tasks: Assist customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be the friendly face of Toolstation and make a real impact on customer experiences.
- Qualifications: Experience as a keyholder or supervisor is preferred, but a positive attitude is key.
- Other info: Great opportunities for career growth within a supportive team environment.
The predicted salary is between 12 - 16 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
What you’ll bring:
- A friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: You’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Consett employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Consett
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to provide outstanding service. Maybe role-play some scenarios with a friend to get comfortable with handling different customer interactions.
✨Tip Number 3
Show off your flexibility! Be ready to discuss times when you've adapted to changes or taken on extra responsibilities. Toolstation loves a proactive attitude, so share examples of how you've stepped up in previous roles.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're keen on joining the Toolstation family. Don’t miss out on this opportunity to grow with us!
We think you need these skills to ace Senior Store Assistant - Keyholder in Consett
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the Senior Store Assistant role. Highlight any relevant experience, especially if you've been a keyholder or supervised a team before. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to find. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Senior Store Assistant (Keyholder) at Toolstation entails. Familiarise yourself with the responsibilities like handling deliveries, managing stock, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves interacting with customers and supervising team members, be ready to demonstrate your friendly personality and communication skills. Think of examples from your past experiences where you’ve provided outstanding service or resolved conflicts. This will highlight your ability to create a positive atmosphere in the store.
✨Be Prepared for Flexibility
The job requires early starts and late finishes, so be ready to discuss your availability. Mention any previous roles where you had to adapt to changing schedules or take on extra responsibilities. This shows that you’re reliable and committed to supporting the team when needed.
✨Bring Your Enthusiasm
Toolstation values energy and enthusiasm, so let your personality shine during the interview! Share why you’re excited about the opportunity and how you can contribute to the team. A positive attitude can go a long way in making a great impression!
