At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Start your career with us and grow into management roles.
- Qualifications: A friendly attitude and commitment to great service are all you need.
The predicted salary is between 10 - 12 £ per hour.
Store Assistant in Caerphilly – 10 hours per week. We are looking for candidates who live locally and can easily commute to the store. You must be able to manage early starts and late finishes as the store is open from 7 AM to 8 PM.
At Toolstation we are not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. We’re looking for someone who loves a fast‑paced role at an employee‑focused retailer that’s passionate about making customers happy.
You’ll be the friendly face of Toolstation, helping customers find what they need. You’ll also be hands‑on with deliveries, warehouse tasks and stocking shelves. Be prepared to roll up your sleeves – it can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem. All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in. Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service. Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions. Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive. You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Caerphilly Part-Time Store Assistant — Grow with Us employer: Toolstation Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a part-time Store Assistant in Caerphilly, you'll not only enjoy a supportive work culture but also have access to extensive training and career advancement opportunities within the Travis Perkins Group. With competitive benefits, including a generous holiday allowance and discounts across our family of companies, you'll find a rewarding environment where your hard work and positive attitude are truly appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Caerphilly Part-Time Store Assistant — Grow with Us
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in growing with them.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play scenarios with friends or family to get comfortable with chatting and helping out.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires early starts and late finishes, so be prepared to discuss your availability. Highlight your reliability and willingness to adapt to the store's needs during the interview.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're keen on joining the Toolstation family. Don’t miss out on this opportunity to grow with us!
We think you need these skills to ace Caerphilly Part-Time Store Assistant — Grow with Us
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Store Assistant role. Highlight any relevant experiences or skills that show you’re ready to roll up your sleeves and provide outstanding service to our customers.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read. This will help us see why you’d be a great fit for Toolstation.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Assistant at Toolstation involves. Familiarise yourself with the daily tasks like handling deliveries, stocking shelves, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Personality
Toolstation values a warm and friendly personality, so let yours shine during the interview! Share examples of how you've interacted positively with customers or worked well in a team. This will demonstrate that you can create a welcoming atmosphere in the store.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like dealing with a difficult customer or managing busy periods. Think of examples from your past experiences, even if they're not retail-related, that showcase your problem-solving skills and ability to stay calm under pressure.
✨Express Your Commitment to Growth
Since Toolstation is focused on helping employees grow, express your enthusiasm for career development. Talk about your willingness to learn and take on new responsibilities. Mention any interest in their training programmes or potential career paths within the company.
