At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, a part of the Travis Perkins Group, known for its supportive culture.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and career progression opportunities.
- Other info: Flexible hours with opportunities for training and growth within the company.
- Why this job: Make a real impact in customer service while developing your skills in a dynamic environment.
- Qualifications: Bring a friendly personality, reliability, and accountability to the role.
The predicted salary is between 12 - 15 £ per hour.
Senior Store Assistant (keyholder) in Avonmouth working 20 hours per week. You must be local and able to commute. Our store operates 7 AM-8 PM, so you need to manage early starts and late finishes. You will be the friendly face of Toolstation, helping customers find what they need, while also handling deliveries, warehouse tasks, and stocking shelves. The job requires hands-on work in varying temperatures and a positive attitude toward customer service.
Responsibilities include:
- Supporting colleagues to deliver a great customer experience; as a keyholder you will be accountable for opening and closing the store, assigning daily tasks and providing short-term supervisory cover when needed.
- Handling deliveries, unpacking stock, keeping the store clean, and preparing orders.
- Providing outstanding service, chatting with customers, and staying efficient during busy times.
- Asking the right questions to understand customers’ projects and help them find everything they need.
- Being proactive, selling the benefits of Toolstation Club and Trade Accounts, and signing customers up to enjoy great deals.
- Storing items and inventory management, ensuring store standards.
What you'll bring:
- A friendly personality: help maintain high store standards and create a pleasant workplace.
- Reliability: be available when needed, flexible, committed and supportive of customers and team.
- Accountability: have taken charge in a previous role and are happy to step up when required.
- Your best self: bring energy, enthusiasm, and let your personality shine.
What you'll get:
- Toolstation offers training, development and career progression opportunities across the business and the broader Travis Perkins Group.
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support via Aviva Digicare
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. We do not discriminate on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Bristol employer: Toolstation Limited
Toolstation is an excellent employer, offering a supportive work culture that prioritises employee growth and development. As a Senior Store Assistant in Avonmouth, you'll enjoy a range of benefits including 22 days holiday, a company pension scheme, and opportunities for career progression within the Travis Perkins Group. With a focus on teamwork and customer service, you'll be part of a friendly environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Bristol
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Toolstation Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Senior Store Assistant - Keyholder in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Toolstation Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Toolstation Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Toolstation Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Toolstation Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Toolstation Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Toolstation Limited!
