At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Other info: Exciting growth opportunities await in our expanding stores.
- Why this job: Step up as a keyholder and make a real impact in a dynamic retail environment.
- Qualifications: Experience as a key holder or supervisor is preferred; a friendly personality is essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. As a keyholder, you will be the friendly face of Toolstation, helping customers find what they need, while also handling deliveries, warehouse tasks, and stocking shelves. You must be prepared to work in varying temperatures and maintain excellent customer service. This position supports colleagues to deliver a great customer experience. While retail experience is not essential, you should have experience as a key holder or supervising team members.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding customer service, especially during busy times.
- Identify customers' needs and recommend appropriate products.
- Sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals.
- Open and close the store, assign daily tasks to the team, and provide short‑term supervisory cover when needed.
What you'll bring:
- A friendly personality to maintain high store standards and create a welcoming workplace.
- Reliability – be there when we need you and show flexibility, commitment, and support for customers and team.
- Accountability – you've taken charge in a previous role and are ready to step up when needed.
- Your best self – bring energy, enthusiasm, and let your personality shine.
What you'll get:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We're one of the UK's fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Senior Store Assistant - Keyholder in Bognor Regis employer: Toolstation Limited
Toolstation is an excellent employer, offering a vibrant work culture where team members are valued and supported. With competitive benefits such as 22 days holiday, a company pension scheme, and opportunities for personal growth within one of the UK's fastest-growing retailers, employees can thrive in a dynamic environment. Located in Bognor Regis, this role not only provides a chance to engage with customers but also fosters a sense of community and teamwork among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Bognor Regis
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to handle customer queries and provide excellent service. Role-play scenarios with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your reliability! As a keyholder, they’ll want to see that you can be counted on. Share examples from your past where you've stepped up, managed responsibilities, or supported your team during busy times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Toolstation family. Don’t forget to highlight your personality – let your enthusiasm shine through!
We think you need these skills to ace Senior Store Assistant - Keyholder in Bognor Regis
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your friendly personality shine through. Remember, you're applying for a role where customer service is key, so a warm and approachable tone can make a big difference.
Highlight Relevant Experience:Even if you haven't worked in retail before, we want to know about any experience you have as a key holder or in supervising roles. Be sure to mention how you've taken charge in previous jobs and how that makes you a great fit for this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the best candidate for the Senior Store Assistant role. Use bullet points if it helps!
Apply Through Our Website:Don't forget to apply through our website at www.toolstationjobs.com. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Toolstation Limited
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went the extra mile to help a customer, as this is crucial for the Senior Store Assistant role.
✨Demonstrate Reliability and Flexibility
Since the job requires early starts and late finishes, be ready to discuss your availability and how you can manage your schedule. Share any previous experiences where you’ve shown commitment and flexibility in your work.
✨Bring Your Personality to the Table
Toolstation values a friendly and welcoming atmosphere, so let your personality shine during the interview. Be genuine, enthusiastic, and show that you’re excited about the opportunity to contribute to the team.
