At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Dynamic work environment with opportunities for growth within the company.
- Why this job: Make a real impact while gaining valuable experience in retail.
- Qualifications: Experience as a keyholder or supervisor with a positive attitude.
The predicted salary is between 1300 - 1600 € per month.
Senior Store Assistant (Keyholder) – Bellshill 20 hours per week. Candidates must live locally and be able to commute easily to our store. Store hours are 7 AM to 8 PM; early starts and late finishes are required.
What You'll Do
- Be the friendly face of Toolstation, helping customers find the right products, while also handling deliveries, warehouse tasks, and stocking aisles.
- Support teammates to deliver excellent customer experiences and will need experience as a keyholder or supervising team members.
- Unpack stock, keep the store clean and prepare orders.
- Open and close the store, assign daily tasks and provide short‑term supervisory cover when needed.
- Offer outstanding service and efficiently handle busy periods.
- Ask the right questions to understand customers’ projects.
- Proactively sell Toolstation Club and Trade Accounts to customers.
What You'll Bring
- A friendly personality and energy.
- Reliability, flexibility, commitment, and support for both customers and teammates.
- Accountability – willing to step up when needed.
- Enthusiasm and a positive attitude.
What You’ll Get
- Your career is in your hands. Opportunities to move up within Toolstation and the wider Travis Perkins Group, with training and development including the Toolstation Academy and apprenticeship programmes.
- 22 days holiday + bank holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle‑to‑work programme.
- Save & buy as you earn options.
- 20 % discount across all Travis Perkins companies.
- Health and wellbeing support via Aviva Digicare.
- Financial education, support and recognition awards.
- Discounts at over 1,000 retailers.
About Toolstation
We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. Part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self‑builders. Store expansion and diverse opportunities mean we’re always looking for ambitious individuals.
To Apply
Caught your interest? Want to know more? Visit www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Bellshill employer: Toolstation Limited
Toolstation is an excellent employer that prioritises employee growth and development, offering a clear pathway for career advancement within the company and the wider Travis Perkins Group. With a supportive work culture that values teamwork and customer service, employees enjoy a range of benefits including generous holiday allowances, a company pension scheme, and discounts across numerous retailers, all while working in a dynamic environment in Bellshill. Join us to be part of a rapidly growing team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Bellshill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences as a keyholder or supervisor and how they relate to the role. We want you to feel confident and ready to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the Toolstation family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Senior Store Assistant - Keyholder in Bellshill
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of energy and enthusiasm into your words.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a keyholder or in supervising team members. We’re looking for candidates who can step up when needed, so show us how you've done that in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Senior Store Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy – just visit www.toolstationjobs.com and hit apply!
How to prepare for a job interview at Toolstation Limited
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding the range of tools and building supplies they offer will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your friendly personality and commitment to outstanding service.
✨Highlight Your Leadership Experience
As a keyholder, you'll need to supervise team members and handle responsibilities like opening and closing the store. Be ready to discuss your previous supervisory roles and how you’ve successfully managed tasks and motivated your team during busy periods.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
