At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a fast-growing retailer with a focus on employee growth.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Other info: Exciting career growth within a supportive team environment.
- Why this job: Be the friendly face of Toolstation and make a real impact in retail.
- Qualifications: Experience as a keyholder or supervisor, with a friendly and reliable personality.
The predicted salary is between 12 - 14 € per hour.
Senior Store Assistant (keyholder) in Bath, 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You'll be the friendly face of Toolstation, helping customers find what they need, but also hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
Responsibilities:- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: offer a great experience during busy times.
- Ask the right questions: help customers find everything they need.
- Be proactive: sell the benefits of Toolstation Club and Trade Accounts.
- Keyholder responsibility: open and close the store, assign daily tasks to the team, and provide short‑term supervisory cover when needed.
- A friendly personality: help maintain high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you.
- Flexibility, commitment, and support for your customers and team are key.
- Accountability: you’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: bring your energy, enthusiasm, and let your personality shine.
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Bath employer: Toolstation Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Bath, our fast-paced work environment offers numerous opportunities for career advancement, with many of our managers starting as store assistants. With a strong commitment to customer service, a supportive work culture, and a range of benefits including training programmes and discounts, Toolstation is an excellent employer for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Bath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to provide outstanding service. Maybe role-play some scenarios with a friend to get comfortable with handling different customer situations.
✨Tip Number 3
Be ready to showcase your leadership potential! As a keyholder, you'll need to step up and support your team. Think of examples from your past experiences where you've taken charge or helped others succeed, and be prepared to share those during your chat.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Toolstation family. Plus, it’s super easy to do!
We think you need these skills to ace Senior Store Assistant - Keyholder in Bath
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to show us how you can bring energy and enthusiasm to the role.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if you've been a keyholder or supervised a team before. We’re looking for accountability and reliability, so share examples that demonstrate these qualities.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. This will help us see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Senior Store Assistant at Toolstation. Familiarise yourself with key tasks like handling deliveries, providing outstanding customer service, and managing store operations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a keyholder, you'll be the friendly face of the store, so it's crucial to showcase your interpersonal skills. Prepare examples of how you've successfully interacted with customers or supported team members in previous roles. Highlighting your ability to create a positive atmosphere will resonate well with the interviewers.
✨Demonstrate Reliability and Flexibility
Toolstation values reliability and flexibility, especially since the store operates from early morning to late evening. Be ready to discuss your past experiences where you've shown commitment and adaptability. This could include working varied shifts or stepping up during busy periods.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team collaborates to enhance customer experience. This shows your genuine interest in growing with the company and understanding their culture.
