At a Glance
- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and career development opportunities.
- Other info: Great opportunities for career growth within the Travis Perkins Group.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager in Ashington, 40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What you'll do:
- Delivering an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Deliver great service and ensure your team provides a great customer experience, delivering sales through service.
- Muck in and help the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Inspire and encourage a positive mindset, building a culture of feedback, praise, and recognition.
- Ensure your team gets the development they need, supporting future business growth and succession.
- Lead from the front, coaching, motivating, and engaging your team to create a great place to work.
- Maintain great product availability and high branch standards.
What you'll bring:
- Knowledge of developing high performing and engaged retail teams.
- Hard work and passion for leading a team to deliver sales through superb customer service.
- A love of teamwork and willingness to muck in.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results.
- Flexibility to understand priorities and plan effectively.
- Yourself, bringing your whole self to work.
What you'll get:
- Opportunities to take your career in retail wherever you want.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Toolstation: We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies and an integral part of Travis Perkins plc. Our store expansion programme means we always have opportunities for ambitious people who want to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees.
Store Manager in Ashington employer: Toolstation Limited
At Toolstation, we pride ourselves on being more than just a retail employer; we are committed to nurturing your potential and providing a vibrant work culture in Ashington. With a focus on personal development through our Toolstation Academy, competitive benefits including 22 days of holiday, a bonus scheme, and discounts across the Travis Perkins Group, we ensure that our Store Managers not only lead their teams effectively but also thrive in an environment that values engagement and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ashington
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Toolstation's website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an outstanding customer experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show your leadership potential! Think about times when you've motivated a team or led a project. Highlight these experiences to demonstrate that you're not just a manager, but someone who inspires others to achieve great results.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team, store goals, or development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Store Manager in Ashington
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your CV:Make sure to customise your CV to highlight your experience in retail and team leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on those relevant achievements!
Be Authentic:We value authenticity, so be yourself in your application. Share your personality and what makes you unique. This is your chance to show us how you’d fit into our fun and engaging work environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Toolstation Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Manager at Toolstation entails. Familiarise yourself with their customer service ethos and daily operations. This will help you demonstrate how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led and motivated teams in the past. Highlight your ability to inspire others and create a positive work environment, as this is crucial for the role.
✨Emphasise Customer Focus
Prepare to talk about how you prioritise customer satisfaction. Share stories that illustrate your commitment to delivering great service and how you've handled challenging situations to ensure customers leave happy.
✨Demonstrate Flexibility and Resilience
Toolstation values resilience and adaptability. Be prepared to discuss times when you've had to adjust your plans or overcome obstacles. Show them that you're ready to tackle whatever challenges come your way.
