Too Good To Go in Scotland seeks a bilingual Customer Experience Specialist to lead customer care for users and partners, delivering efficient support via email, chat and phone. This full-time, remote role requires English and Italian fluency and a base in Scotland, with weekend-to-midweek shifts and KPI-driven performance expectations.
You will represent the brand across communications, help maximize meals saved through proactive guidance, and collaborate with global teams to resolve issues,
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Remote CX Specialist β Italian & English (Food Waste Impact) employer: Too Good To Go
At Too Good To Go, we are not just a workplace; we are a movement dedicated to ending food waste and making a positive impact on the planet. As a certified B Corporation, we offer a vibrant work culture that fosters creativity and collaboration, with strong opportunities for personal and professional growth in a high-growth scale-up environment. Join us in our mission and enjoy the benefits of being part of an international team that celebrates success together while empowering you to make meaningful contributions to our innovative pricing strategies.