At a Glance
- Tasks: Connect with partners to optimise their performance and fight food waste.
- Company: Join Too Good To Go, the world's largest food waste-fighting app.
- Benefits: Competitive salary, 25 days leave, private health insurance, and a vibrant team culture.
- Other info: Be part of a mission-driven team that celebrates success and fosters creativity.
- Why this job: Make a real impact on the planet while developing your skills in a fast-growing company.
- Qualifications: Experience in customer service or sales, strong communication skills, and a data-driven mindset.
The predicted salary is between 28800 - 43200 £ per year.
At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste. More than 1/3 of the food produced in the world is wasted, which has a huge impact on the health of our planet, as 10% of greenhouse gas emissions come from food waste! As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. We are a certified B Corporation and our mission is to inspire and empower everyone to take action against food waste by creating educational tools, making our knowledge accessible, finding new business solutions, and changing legislation to reduce food waste.
We’re looking for an exceptional Partner Growth Specialist to join our team. Your mission: As a Partner Growth Specialist, you’ll be a key part of our UKIE Independent Partners team. You’ll ensure our partner stores have everything they need to succeed whilst working strategically to optimise store retention, improve performance, and increase supply. In this position, you’ll act as an important “voice of our partners” - understanding their needs and motivations and doing what you can to grow their impact with TGTG, as well as analysing data to identify opportunities for optimisation and issues that might need solving.
Your Role:
- You’ll have a portfolio of over 1,000 independent partners who you’ll call proactively as well as answering inbound enquiries over email, phone and social media.
- Working closely with our partners to resolve issues and ensure that as much food is saved as possible through achieving retention, optimisation and dynamic pricing targets.
- Conducting data analysis of store performance and suggesting ways to make improvements.
- Identifying churn risks and supply opportunities, and creating plans to implement these.
- Creating clear email communications, consistent with our brand tone of voice.
- Developing in-depth knowledge of how Too Good To Go works and using this expert knowledge to assist the wider internal team.
What we need:
- First hand experience in a client facing role, such as Customer Service, Sales or Account Management.
- Someone who thrives when working to targets and KPIs.
- Terrific communicator with the ability to effectively and quickly connect with partners over the phone.
- A data-driven problem solver: putting your affinity for numbers and analytical mindset to use in identifying areas of opportunity.
- Excellent written communication skills; someone who can be clear and friendly in a text conversation or email exchange with partners.
- Excellent interpersonal and communication skills.
- An empathetic and patient approach.
- Skills in using MS Excel and/or Google Sheets.
- Autonomous and independent - able to schedule your time and juggle multiple tasks.
- A positive and proactive mindset, ready to adapt to the needs of a fast-growing organisation and take initiative.
- A team-player who is keen to learn, collaborate and bring your ideas to the table.
Our Values:
- We Win Together
- We Raise the Bar
- We Keep It Simple
- We Build A Legacy
- We Care
What we offer:
- A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.
- The experience of being part of an international company with highly talented teammates across numerous countries – always ready to share knowledge and support!
- Strong personal as well as professional development in an intense and high-growth scale-up environment.
- An open company culture where you have the independence and room to unleash your creativity.
- A strong team culture where successes are celebrated together.
- A competitive salary.
- 25 days of annual leave, in addition to UK Bank Holidays, Christmas Eve and New Year’s Eve off.
- Private business health insurance, with numerous perks and well-being benefits.
- Cycle to Work scheme.
How to apply:
We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. Submit your CV and Cover letter in English. Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.
Partner Growth Specialist employer: Too Good To Go
At Too Good To Go, we are not just fighting food waste; we are creating a movement that empowers individuals and businesses alike. As a Partner Growth Specialist, you will thrive in a dynamic and supportive environment where your contributions directly impact our mission. With a strong focus on personal and professional development, a collaborative team culture, and the chance to work for a certified B Corporation, you will find meaningful and rewarding employment while making a positive change in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Growth Specialist
✨Tip Number 1
Get to know the company inside out! Dive into Too Good To Go's mission and values. When you understand what drives us, you can tailor your conversations to show how you can contribute to our fight against food waste.
✨Tip Number 2
Practice your phone skills! Since you'll be connecting with partners over the phone, make sure you're comfortable chatting and resolving issues on the spot. Role-play with a friend or record yourself to improve your delivery.
✨Tip Number 3
Show off your data skills! Brush up on your Excel or Google Sheets abilities. Being able to analyse data and present it clearly will set you apart as a candidate who can drive performance and optimise partner success.
✨Tip Number 4
Be proactive in your approach! Think of ways you can add value to our partners before you even start. Whether it's suggesting improvements or identifying potential issues, showing initiative will demonstrate your commitment to our mission.
We think you need these skills to ace Partner Growth Specialist
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who we are at Too Good To Go. Our mission is all about fighting food waste, so make sure your application reflects your passion for sustainability and how you can contribute to our goals.
Tailor Your CV and Cover Letter:Don’t just send the same old CV and cover letter for every job. We want to see how your skills and experiences align with the Partner Growth Specialist role. Highlight your client-facing experience and any data analysis skills that will help us understand your fit for the position.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate friendly communication, so let your personality shine through while keeping it professional!
Apply Through Our Website:Remember, we only accept applications through our platform. So, make sure to submit your CV and cover letter via our website. It’s the best way for us to receive your application and ensures you’re in the running for this exciting opportunity!
How to prepare for a job interview at Too Good To Go
✨Know the Mission
Before your interview, dive deep into Too Good To Go's mission to fight food waste. Understand their values and how they operate as a B Corporation. This will not only help you align your answers with their goals but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Partner Growth Specialist, you'll need to connect with partners effectively. Prepare examples of how you've successfully communicated in previous roles, especially in client-facing situations. Practise articulating your thoughts clearly and concisely, both verbally and in writing.
✨Be Data-Driven
Since the role involves analysing data to optimise partner performance, come prepared with examples of how you've used data in past roles. Think about specific metrics you’ve tracked and how you’ve used that information to drive decisions or improvements.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss challenges you've faced in previous positions and how you approached solving them. Highlight your analytical mindset and give concrete examples of how you identified issues and implemented solutions, especially in a fast-paced environment.
