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- Tasks: Lead a team to create exceptional customer experiences in beauty retail.
- Company: Join Too Faced, a fun and inclusive make-up brand known for its cruelty-free products.
- Benefits: Enjoy competitive salary, commission, generous discounts, and mental health support.
- Why this job: Be part of a vibrant culture that values creativity and personal growth in the beauty industry.
- Qualifications: Previous retail experience and a passion for beauty are essential.
- Other info: Flexible hours available; perfect for students seeking work-life balance.
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Too Faced – Counter Lead – Boots – 15 Hours, Chelmsford
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Client:
Too Faced
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f166d860f889
Job Views:
5
Posted:
02.06.2025
Expiry Date:
17.07.2025
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Job Description:
Here at Too Faced, we are a serious make-up brand that knows how to have fun!
We are young, inclusive and always make a statement
We want you to join the pink family, and help us to create a personal experience for our customers with our unique and much-loved cruelty -free products.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented Account Managers, you will be passionate about beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while selling our market-leading make-up products
With your passion for people, our company, and our products, you will ensure that each customer has a unique and inspirational in-store experience that educates, inspires, and delights them, by also creating a visually appealing shopping environment by maintaining high standards of visual merchandising.
To support you within this role, we will invest in your development and give you the tools needed to succeed.
Compensation and Benefits
·Competitive industry salary
·Commission scheme eligibility
·Annual Leave & Family Leave
·Generous product discount/Staff Product Concession monthly credit spend allowance
·Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
·Benefits platform with exclusive discounts and offers
·Work Life Connections – Employee Assistance Programme
·Extensive Training & development offering
I,D&E STATEMENT
The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers
Here at Too Faced, we are a serious make-up brand that knows how to have fun!
We are young, inclusive and always make a statement
We want you to join the pink family, and help us to create a personal experience for our customers with our unique and much-loved cruelty -free products.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented Account Managers, you will be passionate about beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while selling our market-leading make-up products
With your passion for people, our company, and our products, you will ensure that each customer has a unique and inspirational in-store experience that educates, inspires, and delights them, by also creating a visually appealing shopping environment by maintaining high standards of visual merchandising.
To support you within this role, we will invest in your development and give you the tools needed to succeed.
Compensation and Benefits
·Competitive industry salary
·Commission scheme eligibility
·Annual Leave & Family Leave
·Generous product discount/Staff Product Concession monthly credit spend allowance
·Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
·Benefits platform with exclusive discounts and offers
·Work Life Connections – Employee Assistance Programme
·Extensive Training & development offering
I,D&E STATEMENT
The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers
Qualifications
About you
You will have:
·Previous retail industry/customer services experience
·A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.
·A passion and energy to provide inspirational, authentic and personalised customer service
·An approachable and friendly personality
·Confidence in speaking to customers
·Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
·Proof of right to live and work in the country
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Too Faced - Counter Lead - Boots - 15 Hours employer: Too Faced
Contact Detail:
Too Faced Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Too Faced - Counter Lead - Boots - 15 Hours
✨Tip Number 1
Familiarise yourself with Too Faced's product range and brand ethos. Understanding their unique selling points and values will help you connect with the hiring team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've created exceptional customer experiences, as this aligns perfectly with the role's focus on making clients feel valued and confident.
✨Tip Number 3
Network with current or former employees of Too Faced if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Be ready to discuss your flexibility in working hours. Since the role requires availability across various days, showing that you're adaptable and willing to meet the company's needs can set you apart from other candidates.
We think you need these skills to ace Too Faced - Counter Lead - Boots - 15 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and customer service experience. Emphasise any previous roles where you created exceptional customer experiences, as this aligns with Too Faced's focus on making clients feel valued and confident.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and customer service. Mention specific examples of how you've provided personalised service in the past and how you can contribute to creating a fun and inclusive environment at Too Faced.
Showcase Your Knowledge of the Brand: Demonstrate your understanding of Too Faced's products and values in your application. Mention their cruelty-free stance and how it resonates with you, as well as any specific products you love and why they inspire you.
Highlight Your Flexibility: Since the role requires flexible availability, make sure to mention your willingness to work various hours. This shows that you are adaptable and ready to meet the needs of the business while maintaining a good work-life balance.
How to prepare for a job interview at Too Faced
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with Too Faced products and how they resonate with you. This will demonstrate your genuine interest in the brand and its values.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Counter Lead. Be ready to discuss how you would handle various situations, such as recommending products or resolving complaints. This shows your ability to create an exceptional customer experience.
✨Highlight Your Retail Experience
Discuss your previous retail or customer service roles and how they have prepared you for this position. Focus on specific achievements or challenges you've overcome that relate to creating a visually appealing shopping environment or providing personalised service.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the company culture, training opportunities, and expectations for the role. This not only shows your interest but also helps you determine if Too Faced is the right fit for you.
