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For Companies At a Glance
- Tasks: Lead a dynamic restaurant team and ensure top-notch guest experiences.
- Company: Join a growing business focused on food, drinks, and exceptional service.
- Benefits: Enjoy opportunities for growth and a vibrant work environment.
- Why this job: Be part of an exciting journey with a focus on teamwork and customer satisfaction.
- Qualifications: Experience in food and drink settings and a knack for team building required.
- Other info: Salary is negotiable based on your experience.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for someone who has experience in both a food and drink environment, knows the value of building and maintaining a brilliant team and who has a natural flair with guests. We have exciting growth plans and offer plenty of opportunity for the right person.
Roles and Responsibilities:
Everything we do as a business is built on the hard work, enthusiasm and professionalism of the people in our teams. It will be your responsibility to lead your restaurant and deliver brilliant experiences.
You will:
Create a close team in an exciting, fast paced environment
Ensure guests get the best food and drinks consistently
Ensure your team deliver on your values time and time again
Maintain the highest standards of cleanliness, safety and compliance
Have good attention to detail and be able to work under pressure
Deliver excellent customer service and maintain a high standard of guest management, at all times
Take full responsibility for the results achieved in the unit, including profit and loss (P&L) performance, wet and dry stock results and audits
Control all aspects of finance in the restaurant, including sales, gross profit, stock control, labour and controllable expenditure
Be accountable for all cash management throughout the business
Be responsible for accurate rota-planning, based on forecast sales and core wage budget
Experience required:
Experience within a food and drinks establishment
Track record of building and retaining an amazing team
Can display examples of growing a business
Have the necessary knowledge to financially control a business
Genuine enthusiasm and aptitude for providing a great customer service experience
Salary can be discussed at Interview and will be dependant on experience.
AMRT1_UKCT
General Manager employer: Tony Macaroni
Contact Detail:
Tony Macaroni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Make sure to highlight your experience in the food and drink industry during your conversations. Share specific examples of how you've successfully led teams and improved guest experiences in previous roles.
✨Tip Number 2
Demonstrate your financial acumen by discussing how you've managed P&L statements and controlled costs in past positions. This will show us that you understand the business side of running a restaurant.
✨Tip Number 3
Prepare to discuss your approach to team building and retention. We value leaders who can create a positive work environment, so share strategies you've used to motivate and develop your team.
✨Tip Number 4
Show your passion for customer service by sharing stories where you went above and beyond for guests. We want to see that you genuinely care about providing excellent experiences.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the food and drink industry. Include specific examples of how you've built and maintained teams, as well as any achievements related to customer service and financial control.
Craft a Compelling Cover Letter: In your cover letter, express your genuine enthusiasm for the role. Discuss your leadership style and how you create a positive team environment. Mention your track record of delivering excellent guest experiences and growing a business.
Showcase Relevant Experience: When detailing your work history, focus on roles that demonstrate your ability to manage finances, maintain high standards, and deliver exceptional customer service. Use metrics where possible to illustrate your impact.
Prepare for Interview Questions: Anticipate questions related to team building, guest management, and financial oversight. Prepare examples from your past experiences that showcase your skills and align with the responsibilities outlined in the job description.
How to prepare for a job interview at Tony Macaroni
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully built and maintained a strong team in previous roles. Highlight specific instances where your leadership directly contributed to improved performance or morale.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with financial management, including P&L performance and stock control. Bring concrete examples of how you've managed budgets and improved profitability in past positions. This will show that you understand the financial responsibilities of the role.
✨Emphasize Customer Service Excellence
Customer service is at the heart of this role. Prepare to share stories that illustrate your commitment to providing exceptional guest experiences. Discuss how you've handled difficult situations with guests and what strategies you implemented to ensure satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think about potential challenges you might face in a fast-paced restaurant environment and how you would address them. This preparation will help you respond confidently during the interview.
