Adoption and Change Manager

Adoption and Change Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the adoption of digital systems and tools to drive impactful change.
  • Company: Join a global team at the Tony Blair Institute for Global Change.
  • Benefits: Access to continuous learning, professional development, and a supportive culture.
  • Why this job: Make a real difference by shaping how teams use technology for positive change.
  • Qualifications: Experience in digital adoption and change management within complex organisations.
  • Other info: Work in a diverse environment with opportunities for growth across cultures.

The predicted salary is between 36000 - 60000 £ per year.

We don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.

We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.

In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.

Role Summary

We are seeking an Adoption and Change Manager to join the Digital team at the Tony Blair Institute in a newly created role working across TBI to shape and lead the adoption of multiple digital systems and tools. Reporting to the Head of Digital Transformation and Performance, this role will play a central part in ensuring our digital investments deliver real value by enabling staff to confidently adopt new platforms, features, and ways of working. Acting as the bridge between technical delivery and end users, you will design and deliver targeted change, communication, and training initiatives that embed digital solutions into everyday work. You will work across digital teams and in partnership with functions such as Learning and Development and Internal Communications to create a joined up approach to adoption. You will set clear adoption goals and track performance to measure the success and impact of change initiatives, using insight to continuously refine delivery. Through innovative methodologies and tools, you will help build a digital first culture that enables our global teams to work more independently, efficiently, and effectively.

Key Responsibilities

  • Define and lead adoption approaches for new digital systems, features, and releases across the organisation.
  • Plan and deliver effective change, communication, and training activities that enable confident and sustained use of digital tools.
  • Lead coordination of adoption activity across digital teams and partner functions to ensure a consistent and joined up user experience.
  • Set and track adoption goals, using data and feedback to assess impact and refine approaches.
  • Build and support networks of stakeholders and champions to reinforce adoption and embed change.
  • Apply innovative methods and tools, including AI enabled approaches where appropriate, to improve engagement, learning, and adoption outcomes.

Experience And Key Skills

  • Strong background in leading adoption and change for digital systems within complex organisations, with a clear focus on user experience and behaviour change.
  • Capability to work closely with enterprise platforms such as Salesforce, Workday, or comparable systems, engaging confidently with technical teams and translating system change into practical user impact.
  • Proven ability to design and deliver effective change, communication, and training that enables sustained adoption rather than one off rollout activity.
  • Comfortable operating in fast paced, evolving environments, adapting approaches as priorities, timelines, and technologies change.
  • Confident stakeholder manager, able to influence across digital teams and corporate functions and bring alignment where ownership is distributed.
  • Data informed and outcome focused, with the ability to define adoption goals, assess impact, and continuously refine approaches based on insight.
  • Growth mindset with a strong appetite for learning, experimentation, and improvement, both personally and in how change is delivered.
  • Comfortable working across cultures and geographies, with strong written and spoken English and additional language skills considered an advantage.

Qualifications

  • Strong academic background (Bachelor or higher degree) in a relevant field such as business, organisational change or a related discipline.

Growth and Development

We support continuous learning and professional development. This includes access to training resources, time for learning alongside delivery, and support to develop skills aligned to the role and the Institute’s digital priorities.

Adoption and Change Manager employer: Tony Blair Institute for Global Change

At the Tony Blair Institute for Global Change, we are committed to fostering a dynamic and inclusive work environment where every team member can thrive. As an Adoption and Change Manager, you will benefit from our strong emphasis on professional development, access to innovative training resources, and the opportunity to collaborate with a diverse global team dedicated to making a meaningful impact. Join us in shaping the future of digital transformation while enjoying a culture that values your unique perspective and encourages continuous growth.
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Contact Detail:

Tony Blair Institute for Global Change Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Adoption and Change Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the Tony Blair Institute. They can give you insider tips on what it’s really like to work there and might even refer you for the role.

✨Tip Number 2

Prepare for the interview by understanding their projects and values. Show how your experience aligns with their mission of driving change and supporting governments. We want to see your passion for making a difference!

✨Tip Number 3

Practice your storytelling skills. Be ready to share specific examples of how you've successfully led change in previous roles. We love hearing about real-life experiences that demonstrate your impact.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team of changemakers.

We think you need these skills to ace Adoption and Change Manager

Change Management
Digital Adoption
User Experience Design
Training Delivery
Stakeholder Management
Data Analysis
Communication Skills
Project Coordination
Adaptability
Technical Proficiency in Digital Systems
AI Enabled Approaches
Cross-Cultural Communication
Growth Mindset
Outcome Focused

Some tips for your application 🫡

Show Your Passion for Change: When writing your application, let your enthusiasm for driving change shine through. We want to see how your experiences align with our mission to make a difference in the world.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you can bring your unique background to our team!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Adoption and Change Manager role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.

How to prepare for a job interview at Tony Blair Institute for Global Change

✨Know Your Digital Tools

Familiarise yourself with the digital systems mentioned in the job description, like Salesforce and Workday. Be ready to discuss how you've used similar tools in past roles and how you can help others adopt them confidently.

✨Showcase Your Change Management Skills

Prepare examples of successful change initiatives you've led. Highlight your ability to design effective training and communication strategies that ensure sustained adoption, not just one-off rollouts.

✨Emphasise Stakeholder Engagement

Think about how you've managed stakeholders in previous roles. Be prepared to share specific instances where you influenced teams or aligned diverse groups towards a common goal, showcasing your collaborative spirit.

✨Demonstrate a Growth Mindset

Express your enthusiasm for continuous learning and improvement. Share how you've adapted to changing environments and technologies, and be ready to discuss how you plan to keep evolving in this role.

Adoption and Change Manager
Tony Blair Institute for Global Change
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